The Boiled Owl Tavern — Restaurant in Fort Worth

Extremely Disappointing Experience – Poor Service and Unwelcoming Staff

I don’t typically leave reviews, but I felt compelled after the experience my best friend and I had here. We stopped by late Monday night (August 4th, around 1:30 AM) to celebrate her birthday, and what should’ve been a fun, low-key night ended up leaving a bad taste.I recently moved back to DFW from Austin—born and raised here—and I also work in the service industry as a licensed cosmetologist and part-time bartender. I understand how important hospitality is, and unfortunately, we received none of it. The younger bartender with shoulder-length black hair was friendly enough—he gave me permission to place a sticker on the tip jar, which was already covered in stickers. No issue there. However, the older bartender working that night (gray hair, buzz cut) was incredibly rude. He gave us attitude out of nowhere, didn’t check on us, and acted like we were a problem simply for being there. I’m not sure if he thought we were trying to take from the tip jar or what, but the energy was completely off. Both my best friend (a longtime restaurant manager) and I were shocked by how we were treated On top of that, the bathrooms were filthy. For a place in a busy nightlife area, it felt like no one cared about basic cleanliness or customer experience.I won’t be back—and I definitely won’t recommend this bar to my clients, coworkers, or industry friends. Management really needs to address staff communication, professionalism, and basic...

Worst customer service experience ever! My wife, brother & I just moved out here from California, since we've been here we have not run into anyone rude until last night. Not only did he make us feel very uncomfortable but he also made us all decide to never come back. When asked for a recommended beer he said we have 70, get up & go look, so I did. We had already got 3 drinks & all wanted another round maybe a shot for my brothers bday. I asked to try a sample of a TX beers on tap & I liked it but my wife didn't I asked for another TX beer & the bartender said, "are you going to buy a drink or just keep asking for samples because my boss charges for samples". I felt obligated to buy the beer that my wife didn't even like. You should never assume that we know all the drinks because again we are not from TX. We left a 2$ for the 2 samples we tried. We've never recieved this type of service from a TX bar & that was the last dollar we spend. We will continue to look for a lesbian friendly, veteran...

Dear boiled owl, I came here for Drinks Saturday night. Band was awesome, beer was good except one thing. I tipped for my first two beers and on my third I forgot accidentally. Lead Bartender / owner came and took my beer from my hand and shoved my money back into my hand and I was told “We work for tips. We won’t be serving you anymore.” The beer was poured down the drain.

I didn’t understand what happened so approached the bar to figure it out. I was told “You didn’t tip.”

I proceeded to stiff 5 dollars in the tip jar anyways.

I guess I’m just disappointed. Boiled Owl is a Fort Worth institution and it’s true. You won’t me serving me anymore…… because I won’t be coming back.

When tipping is not a choice is demanded, expected and you will be punished for not doing so…… Welp guess you should have signs that say that so people know.

I hope it was...