Unfortunately this location is horrible with following through, in my opinion. They completely forgot my order all together both times that I've been here. Till this day no other Little Caesars has ever forgotten to write my order down before, and the two times I came to this one not only did they forget to make my order, but one of the two times they didn't cook either of my two pizzas all the way through and I had to figure out something else to feed my family (including two small children) that night. I usually never have a problem with Little Caesars restaurants, which is why I gave it an extra star (all the other ones I've been to make up that 2nd star). And that's not to mention the fact that they made it a pain in the __ (fill in the blank) to replace my pizza. I feel that if I pay my hard earned money for a product or service, I should at least be able to use that product or service as intended, prior to the purchase. I'm sure not a single one of the employees at this location would eat a half cooked pizza, and neither will my family or I. And again, it normally wouldn't have even been a problem had they replaced my pizzas without harassing me for my receipt (which I would've thrown on my way out the door, if I even had one to begin with), but even though I told them I would bring not one, but both of the pizzas I had gotten the night before, they were still very unwilling to correct their mistake until I asked for the number to corporate (which, by the way, I still haven't gotten). I would never recommend this specific Little Caesars to...
Read moreI had a horrible experience at your Fountain Valley CA location.
I received the T-mobile coupon for Pi day. I utilized that coupon online and was ready to pay for the $3.14 pizza as well as a slices and stix pizza.
The email estimate said 20 minutes so I didn't have a problem waiting however when entering there were several people waiting much longer than 30 minutes.
I understood the rush due to the advertisement and was patient. I asked the cashier how long. She told myself and every person waiting "just a few minutes".
30+ minutes later still nothing. I was ready to pay for the pizzas but was told it was $15.xx vs the online total of $12.10
The cashier confirmed my order number and name yet the price was much higher. I showed her my mobile phone clearly showing the total while she was asking if I still wanted the pizzas...keep in mind 40 minutes onsite (20 minutes prior arrival) after estimate...no pizzas were ready.
I said not for more than what it says. Basically I was told that I pay $15.xx or cancel.
I think that's ridiculous that I didn't get the price shown.
Should I have paid the higher price then report this overcharge with the State...
Read moreBurnt cheese sticks. Pizza dough not fully cooked. I took a bite not knowing and the taste was awful I spit it out. I bet this store is a franchise owned store. Franchising is the worse thing a company can do because the owners dont have the same passion as the owners that started the company. When you put blood, sweat and tears into a company you make sure only the highest quality you can offer leave the store and if not there are actual consequences for low quality food given to customers. Franchise owners are in it for the money and dont stand firm on the foundation and mission the company was founded on. I wouldnt buy from this location and would be hesitant on ordering little caesars ever again. Pizza hut in my area bad now Little Caesars. I think I will make from scratch homemade pizza using Martha Stewart's...
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