Starbucks — Restaurant in Four Corners States

My response to your reply: Your response is insulting. This right here is a testament to how terrible your customer service is. As a customer I provide you with honest feedback and you simply copy and paste the same response that you send to every customer who has left you a negative review. Nothing is worse than someone saying sorry when they don't even mean it. You take no accountability, absolutely no ownership of how you are failing to make one of the most commonly ordered drinks at your coffee shop. Not only that but the "link" you provided is not even a link and I can't copy it from the review. Have you ever even tried to follow the link you provided to get to your support team? It's not even a link! I can't even actually go to your feedback page!? Seems like you really value the feedback lmao. I have been spending $10.00 a day at Starbucks on my white mocha and cheese Danish for years. Your other locations know me personally because I'm there literally every day. My experience with your Starbucks has been so awful that I have become determined to never purchase Starbucks again. I have been able to quite caffeine altogether because every time I even think about going to another Starbucks or getting a soda I think of this terrible interaction and your terrible response to it. You have motivated me to take healthier steps in my life and stop drinking Starbucks forever. This right here is why your company is failing and burning through CEO's. You are disgusting. The only thing I'm grateful for is that you are so terrible that I actually have some motivation to make better choices in my life. I wish I could give you guys a lower score on this review. You are literally the worst. You are so terrible I'm sure you won't even read this. I'd bet you'll just post the same response that you do on every review. Do you not realize that nyone can go through your reviews and see that even the positive ones get the same canned responses. It's literally word for word. You don't even appreciate the good reviews that get from people. Are you guys really too lazy to at least have AI write reviews for you? You guys are pathetic. I don't know who's in charge of this but, FAIL.

This Starbucks is hands down the worst in town. I've been here multiple times over the last several years and every time without fail they make a white mocha that is absolutely terrible. The coffee tastes burnt and it does not taste like the white mocha syrup is even in the drink I ordered. Highly recommend you go to any other Starbucks...

I’m absolutely pissed. I went by this location before work this morning. I ordered though the drive thought, a Strawberry Açaí refresher and substitute the water with sweet cream. The lady who took my order laughed at me and asked if I wanted a pink drink instead. I told her no, she laughed again and asked if I was sure. I said yes, that I don’t want the coconut milk. I got to the window and paid, the man and the lady at the window didn’t even speak to me. I got my cup and it doesn’t have the sticker on it that tells them what I ordered. They also wrote have a nice day on my lid, which felt extremely passive aggressive to me. I’m actually allergic to coconut and I had a feeling I shouldn’t take a drink. I got to work and I left my drink sitting for about an hour (because I know if it’s the strawberry açaí with sweet cream, the cream will separate from the rest of the drink if left unmixed for to long) my drink never separated. I then asked a coworker to try my drink and tell me if they thought it was a pink drink because that’s one of her favorite drinks, and she said it 100% is a pink drink. If I drank this I could’ve been leaving work in an ambulance. I’m absolutely SICK that this even happened. I will NEVER be back at this Starbucks and I will be taking this up the line as...

08- Jan 2024 Store 47551 0814 AM

During my second visit to this establishment, I was disappointed with the initial experience. The staff seemed unhappy, showing no signs of greetings, welcome, or gratitude. The atmosphere was far from what I typically expect from a Starbucks, resembling more of a somber cemetery than a lively coffee shop. Unfortunately, this lack of ambiance persisted during my subsequent visit as well. In contrast, I have visited various Starbucks locations in different states, where the atmosphere is usually vibrant and the staff is friendly and welcoming. It is disheartening to find that this particular Starbucks falls short of my expectations in terms of the familiar vibes I associate with my usual Starbucks coffee. I can't help but feel that a cup of coffee from a gas station would not only be more affordable but also leave me with a greater sense of satisfaction.

I will continue to revisit the place and provide feedback after each visit, keeping them updated here.

Have a nice day! Your...