Let me start by saying I grew up on Palermos of 63rd, we lived a few blocks away. 40 years later, we live in NW Indiana and I still drive 45 minutes to get Palermos and bring it home, usually to the Frankfort location since it's slightly closer and Frank has the sauce brought there from the 63rd location.

Last week I picked one up and when I looked at it, the pizza appeared to be from somewhere other than Palermos. The cheese was off. I tasted it and it was NOT my beloved Palermos. I called up the manager and they informed me that their cheese guy was late delivering the cheese so they had to use an imposter. In speaking with Frank later, he told me that they ended up buying cheese at a local food chain while waiting on their normal cheese.

Long story short, I noticed the difference in quality right away, and was given a credit for the pizza by the manager at the Frankfort location. I utilized that credit yesterday and they are back to their 5-star pizza! I actually ate almost half the pie myself on the drive home. Frank is a great human being and runs the two best pizza establishments on the planet...63rd street and Frankfort locations. He's always friendly when we visit the 63rd street location and I'm thankful for the Frankfort location. Both high quality places and simply the best thin crust around. It is not ONLY the sweet sauce recipe that makes it Palermos, but the cheese and crust and sausage and everything they put into it. Just wanted to share that story and feedback. Thanks!!