Captain D's — Restaurant in Franklin

Waited in line for 20 minutes for grilled salmon I could have gotten at a sit down restaurant for a couple dollars more, and DEFINITELY would have gotten better service. The lady who opened the drive-thru window to hand me my food was wearing a shirt that said manager on it. I understand that everybody is understaffed right now and that stuff happens, so I just expected an apology for the wait. Instead I heard her making small talk with her coworkers and when she eventually opened up the window she said nothing about the wait. I waited until the end of the transaction before I said anything to give her full opportunity, but still she said nothing. When she handed me my food without even asking if I wanted any sauces, I mentioned how long I had been waiting. She didn't apologize, but told me that it wasn't her fault. I started to tell her she could learn a thing or 2 about customer service, but she quickly and loudly cut me off and passively aggressively said ma'am...

I was going just to try the spicy fish, that was a mistake.I ordered fresh spicy fish, I got my order I pulled up to check it what do you know I have something that was unrecognizable it was full of grease and cold. I take the stuff back in the restaurant and was immediately met with ATTITUDE. I told the young lady that I didn't want it. She rolls her eyes and says what's wrong with it I squeezed it in my hands to show her how cold and greasy it was. This is not the...

Captain ds was once the most expensive restaurant u could eat at now its cheaper to get a combo from there than from Hardee's McDonald's or any other fast food restaurant I paid 11 bucks for the captains feast the most expensive single person combo and it was delicious except the crab cake it was soggy but fresh needed to cook a bit longer but other than that the food was great and the value was good. If this stay this way captain ds will be...