Domino's Pizza — Restaurant in Franklinton

I have lived in Franklinton and frequently been a customer at this Domino’s over 3/4 of my life I can say it is a great store and a staple of my community I usually have great service and quality food from this store specifically unfortunately the manager that is currently managing the store does not appreciate or understand the value that the store brings to our community he is tearing their reputation apart he was very rude to me tonight I called and was put on hold waited for 20 minutes as I was driving to the store upon getting in the store he asked me if I place the order yet I said I was trying to but I’ve been on hold he told me that that’s what I get for trying to get around the call center I told him I didn’t understand that I wasn’t trying to get around anything I just wanted to place an order he told me that I was being very rude and that if I didn’t like it I could leave the store I told him I was not being rude I’m sorry if it came off that way he told me that I was I told him that he was the one being rude And then he asked me to leave the store after that I had to have my girlfriend come and place a order And pick up the food it was a terrible inconvenience to my family I hope that this doesn’t happen to anybody else and I really hope that Philip is removed from the store with somebody who is more competent because he is setting a bad example for the rest of his employees and putting a negative impact in the community around him I really hope that something is done about Philip because I really like the store and I enjoy getting pizza from here however he will...

If I could give this company zero stars I would. I spoke with Alex who called me after placing an order and paying $50.00 online stating that they could not deliver my food. All Alex (the name the employee gave) said to me was that he was sorry and if I had any more questions, I needed to call the 1-800 number. This was really unprofessional considering they are advertising for delivery orders online. Now when I tried to choose to pay in cash ONLINE when they arrived, they would not allow me to do this. The website stated I had to pay with my card rite away in order for my order to go through. This is not something that I am happy about at all. What if that was all the money I had and had to wait 2-3 days to get it back (this is when Alex informed me my money would be available to me again) What would I do for food? This Dominos need to just close the doors. They did not try to compensate me for taking my money and not delivering my pizza in any kind of way. It was just like hey IM SORRY. it'll be back on your card in 2 to 3 days and if you have any questions, please call the 1-800 number. It should have been presented a different way and I would be more understanding because I understand things happen. However, to get a phone call with someone who acts as if they are doing you a favor when the whole issue is due to their company negligence is definitely not what a customer wants. I was oversold and underdelivered. THIS...

I've lived in the area for awhile now and never had a big problem with dominos. I've called before with minor issue and it was never a problem to either replace or some type of coupon. But BABY maybe it's something in the water but tonight it seemed like everyone hated their job. First off wasn't gonna complain cause I did ask for the delivery driver to knock but I sure ask heck ain't ask for SWAT. As I stated before not a huge deal I did ask for it after all but what I can't stomach is the fact that when I called about my wings being "raw" aka cold on the inside with barely a drizzle of the hot wing sauce ( I would of had more if I paid an extra 50 cent for the packet) but the fact that the manager lied to my face stating that their is a "WELL DONE" option for wings which is a LIE. EVERYTHING WENT DOWN HILL ONCE THEY UPDATED THE SITE. I'm no longer able to tell the store direct directions like bake my wings twice if cold wings is the standard and blaming the customer like I was the one who sent chicken out the store yellow not brown. Never again I'd rather cook myself then chance and...