Customer service was sub par. Had to ask for ingredients to be added after they were placed in only half of my sandwich. Employees seemed agitated and I was the only one in the shop. The kicker isā¦. they donāt accept coupons. It was brought to my attention that this location and the 7th street location do not accept coupons. The 7th street location is the WORST subway I have ever been to. Iāve tried 3 times and have had the WORST customer service. I am VERY disappointed in the owner of...
Ā Ā Ā Read moreOrdered a 12" inch cold sub, untoasted, for carryout. For all their ads of fresh baked rolls, mine certainly wasn't one of them. It was stale and falling apart. I sent an email to Subway and the franchisee's response was a "thanks for bringing it to our attention". No offer whatsoever to compensate for a lousy sub they didn't mind charging me for. I guess expecting a business to actually offer customer service is out of style. At least at this...
Ā Ā Ā Read moreI placed my order online and went in to pick it up waited 5 minutes didnāt mind the wait someone asked if I was waiting for pickup I said yes itās either under Jonny or Jonathan (it was under Jonny) she handed me a foot long some cookies exactly what I ordered she told me to just grab a bottle of sprite I did went home and found out the whole order was wrong wrong sun in the wrong bread and the...
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