Jack in the Box — Restaurant in Fremont

Never wrote a review before but if I can put 0 stars I would. Went thru the drive thru and was ordering. Asked the person to hold on since we are still adding to the order. When we were ready to order again, said Hi excuse me. She proceeded to yell at us and said you told me you were done ordering now what do you want? We calmly said we want to add to our order. She still rudely said ok what do you want to add now. Went inside the store to talk to a manager and guess what she is the manager!!! What kind of a manager yells at an ordering customer? Told her there was no need to yell we are ordering food. She dismissed me and said oh sorry and proceeded to do whatever she was doing. I waited a few minutes and asked if she was going to talk to me or continue ignoring me. Shen then came to the counter and said ok what is it. I told her it is not proper for her to yell at ordering customers and she replied I am sorry but next time you should not wear your mask when you order so I can hear better. Fist of all I was not wearing a mask. Second, why does she still think she is not at fault here? Very, very bad customer service especially for a manager.

Oh and to add, we’re missing 10 PCs nuggets...

"WHERE THE TURKEY AT?"

It's Thanksgiving, most restaurants are closed, if not only open until midday. You're working a holiday shift in a business park. Where can you go? Only the nearest fast food franchise.

"WHERE THE TURKEY AT?"

You order and sit down. McDonald's may have McNuggets, but they don't have the everyday man's sourdough. Suddenly, the doors open.

"WHERE THE TURKEY AT?"

I'd like to know myself. Why am I eating a sourdough jack and not a turkey leg? The two guests scour the menu, believing the genius that is Jack to have anticipated the bellow of their holiday hunger.

"WHERE THE TURKEY AT?"

The bird is nowhere to be read. The manager appears, like Moses to the peoples' bellowing cries for the word of God, with but one sentence to qualm their pangs of hunger, "I don't know. It must've been pardoned."

A moment of respite follows before a hearty chuckle at the dignity of the answer. To acknowledge and humor their spirit has quelled the cries of their belly. A brief prayer to the 2 Taco God, Jack, is passed on. "Tell Jack to get some turkey legs up here or something. He's always coming up with stuff."

"WHERE THE TURKEY AT?"

Where indeed,...

Don’t come here. Don’t waste your life like that.

This place is barely worth the bad review. I understand you don’t come to place like this and expect much but wow they are really able to set the bar even lower…

Our order was not showing on the screen so I politely told the cashier and asked him to read it back to me. The genius had the audacity to tell me it was showing so I had to POLITELY tell him AGAIN that it wasn’t.

Then this genius forgets to turn his microphone off while he intelligently mocks my request to read back our order to his coworker. Mocked. Truly a bright future ahead for this one.

I thought it might be a one time thing but seeing how ownership blatantly allows this behavior and consistently fails to correct it I doubt they ever handle things internally. So just steer clear of this place on your own.

Should be seeing this place close down soon. If not, you can definitely expect the same lack of service,...