There's issues with their online ordering system during rush hour (8PM+ Friday - Sunday).
I made an order at 8:30PM and got it at 10:20PM. Almost 2 hours to get tofu pudding with extra rice balls
We're supposed to get an email notification that our order is ready, but apparently they put it out, announced an online order and somebody just stole it. I say stole because if it was a mistaken grab, there would've been an extra order out for whoever mistakenly grabbed mine.
Since it was grabbed, the workers didn't send a ready-order email. I don't blame the workers, rush hour is insanely busy right now since there's both indoor customers combined with a large amount of online orders. They're simply too busy trying to catch up.
Chowbus also doesn't help since their ordering system doesn't seem to show add-ons. I added extra rice balls to my order, but the online receipt only shows the item. The only way I can prove that I have an add-on is to show the workers the pricing on the online ordering system and the receipt's total. I'm wondering if this is partly why the workers seem to regularly forget add-ons.
I'll probably never bother with online orders from Friday - Sunday. It's just not worth waiting in-store for over an hour after the initial 45 minute wait time. I didn't get an email about my order being ready or that it was picked up, or that the order may be lost. I just don't think their online ordering system works with the returning indoor customer base.
They forgot my add-ons to my tofu pudding again. I've been coming here for the past 3 years, and they've consistently forgotten additions lol
Pretty consistent Meet Fresh, glad I don't have to go to Cupertino to get Taiwanese desserts.
They occasionally do a BOGO promo, last time it was the black sugar milk tea on Tuesdays.
The tofu pudding and almond soup are my go-to. Throw in some taro rice balls and it's a perfect treat to cleanse your palate after a heavy dinner.
One thing to note is that this place can be crazy packed at 8PM during Friday and Saturday. Seems like a lot of families that finish dinner quickly move over here for a sweet treat...
Read moreDelicious dessert chain that was transplanted from Taiwan but has all the staples that made it famous over in Taiwan before they closed down. They have 2 ordering lines, 1 human and 1 automatic. Sadly they didn't refill the automated pagers which are required for ordering so we had to wait for the human line to process the order. Thankfully when we went around 10:30pm on Saturday, the line wasn't too long and we were also able to find a table immediately for 2. Be aware that it does get popular and it can be a short wait before finding a place to sit after getting the food.
I would highly recommend ordering the grass jelly signature dessert. My favorite is the mini taro balls which are just delicious little fluffy and chewy pillows. They're not too sweet but the texture reminds me of a cross between jello and candy. The signature grass jelly ice is extremely unique and the highlight as it's very light and combined with the cream, makes for a refreshing combo on a...
Read moreThis place was very well managed, cleaned, and beautiful. It is a great place for celebration or couple’s first date. Their Taro Paste Volcano shaved ice combination bowl is very smart. It is has a treat for everyone. Caramel pudding was very soft with a pleasantly strong caramel flavor, taro past was not too sweet-well balanced, taro balls were very soft and smooth (reminded me of a perfect cooked gnocchi), red beans were very well cooked still in bean shape but soft, bobas were lightly chewy but soft, shaved ice had no much flavor but a great addition for the chill, the vanilla ice cream on top created the flavor bomb for the whole bowl. Every bite was so fresh. The price was quite hight. A medium size of that was 11.58 after tax plus at least 15% tip suggested. A big bowl to share for two would total up to be about 18 dollars. It is definitely something worth trying at least once. I also found out that this place is also available on the east coast for...
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