Starbucks Coffee Company — Restaurant in Fremont

This review is long overdue so I’m gonna give it two stars instead of one, due to my lack of timeliness. I haven’t been back since so I don’t know if he still works here (hopefully not), but a while ago I came to the Starbucks with my little brother to get a drink. The person behind the counter was tall, white, and had black hair, and he seemed like he didn’t want to be there. I asked for a grande pink drink, and immediately he started looking at me and talking to me funny. My little brother and I were confused, as this barista went from mean to meaner the second I asked for my drink order. When my little brother ordered, he stared at him for a moment before just saying “kay… if that’s what you want…” like it was so weird that someone would order what we ordered. I was extremely unsettled so we left immediately after receiving our drinks. I later found out from acquaintances that he was notorious for judging people based off their order and ordering a pink drink was to him saying that you were the scum of the earth. I don’t know why. Not that it’s any of anyone’s business, but I was away from my ill father who was stuck in Oklahoma while I was in Nebraska. As a child I used to get the pink drink with him all the time, and so getting this drink was my way of feeling like I was with him. To be fair though, everyone I met in this town was rude so I can’t be too mad at him for being like everyone else. Hopefully he...

The shoulder length blonde gal that was counting change as I walked up to the counter today- didn’t feel the need to acknowledge me in that moment- or when I apologized for interrupting her task. After she put the change away she simple stared at me waiting for my order. No thank you after the fact. Not a single word not eye contact.

Quite possibly the worst level of customer service I’ve encountered when ordering a cup of coffee, anywhere.

Maybe she would be happier in the back stock area where customer facing interactions...

I’ve been going to the Starbucks now for about a year. The manager Brenda has always been professional and kind along with the gals that work there. And she keeps it well staffed so that even on the busiest days you can get your drink and get out of there before too long. They are personal and friendly. I have sugar restrictions, and so they made some offers with different drinks on how they could reduce the amount of sugar. I’d say they’ve got a good thing...