Thai & Maki Sushi Restaurant — Restaurant in Fremont

This is a sub-par Asian restaurant, BUT not because of food. Lacking comfortable welcoming amenities & wait staff. Prices are super competitive/affordable and the food is fresh and hot (temp) when you get it. Easy access with plenty of parking. We arrived to another big table (8) and a couple 2 tops waiting for dinner. About 5 to 7 to go orders were purchased while we were there. Mind you it took 1.5 hours for six of us to eat. Our service was not good to say the least. Waited and waited just for water & and getting our order in. Mistakes made on apps but spring rolls and egg roll were very good. Crispy, hot, flavorful and fresh with plenty of dipping sauce. When dinner finally arrived after 2 re-orders (service mistakes) food was good. We had everything from Thai curry to sushi to Chinese cuisine...Lil'bit of everything. Kitchen staff knows what they're doing but it gets diluted by wait staff. Thankfully owners are very kind and quick to correct mistakes. I believe we were comped an app and one entree. There may be a language barrier there, hard to say. Atmosphere seriously lacking. Beware the restroom ladies (unisex). It's just a shame when you have qualified cooks but owner's don't surround them with equally good amenities and wait staff. If this restaurant did a neat remodel (simple, clean & well lit), got qualified staff and kept these prices they would thrive, especially in Fremont, NE! My wife & I had pork pad sew ween (Thai glass noodle) & Chicken thai ginger & steamed white rice (Chinese). Food was tasty with aromatics of fresh basil, ginger, garlic and sauces were silky and well proportioned to other ingredients. Vegetables were hot, right sized and cooked perfect with nice fresh crispness. Noodles & rice cooked correct and everything was fresh and steaming hot. We always get medium on spiciness scale and there's was spot on!...total was $32 tip included. We ate our meals entirely and weren't hungry after. It's very very tough being a restaurant owner in this economy. I commend them for their efforts and I wish them all to prosper from their risky investment and hard work...especially Thai & Maki Sushi...

UPDATE 07/22/2020 FROM 2⭐ to 1⭐ WHAT A WASTE OF MONEY THAT WAS! I decided to give it another try as it's been a couple years and I heard rumors that it got better. They were wrong! I got the orange chicken & no joke there was hardly any meat it was 95% breading EVERY SINGLE PIECE! I am not kidding the tiny piece of chicken was equivalent to about 2 M&M's inside covered with mounds of breading. I picked off breading and weighed it 3.3oz for $11.99! I posted a before and after photos to show the huge difference between the one with breading and without! In short, I am sorry I wasted my time and money to give them a second chance. I won't be doing that again!

TO THE OWNERS I know running a business is expensive but to cut portion size to save a couple bucks is just awful. Your food is tasty but who wants to eat orange breading? I picked off all the breading and weighed it and it came out to 3.3 ounces chicken for $11.99! I MEAN COME ON!

Owned and operated by a husband and wife team. I don't know what's up with the husband but the few times (5 or 6) I've been there the gentleman behind the counter seems as though he would rather do or be anywhere else than working at his restaurant. He has come off as though answering my questions or providing me service is an inconvenience or a pain for him to do! The food quality is good, not great nor above average but it's "good" BUT the portions are rather small (unless you love rice) and for what you get the prices are High. Every meal I've ordered there was steamy and hot.

In short I give it them the following ratings; Customer service: ⭐⭐⭐⭐ Food quality: ⭐⭐⭐ Portions: NO STAR Value for $: NO STAR Satisfaction: ⭐

I wouldn't recommend this place to my friends as there are way better places to eat where they act and treat you like they are glad that you're there as well as themselves. Places where you get what you pay for a place that doesn't try and save money by ripping you off with under under portioning and...

We ordered online, pick-up time was 33mins. We got there in 35mins. We were ignored by the guy at the register for a few mins. I finally say "hey, we have a pickup order", he says nothing, just walks into the back. We watch him take a couple plates out to tables and after 10mins he comes back and just says "it's not ready" and goes to walk off again. I ask "ok, how long until it's ready?" He shrugs and says "like 15 mins". We say ok, we wait out in the car for 20mins, head back in. Guy sees us, walks into the back and doesn't come back for 10 mins, there's now a line of people behind us who are waiting to pay after eating in the restaurant. Guy comes back says "it's not ready" and then starts waving people around us to cash them out. I ask, again, "ok, how long?" After another 10 mins he says "like 5 mins". We sat down at a table and 25 mins later he walks out with our food. From time of order to walking out with our food was just shy of 2 hours. I don't mind waiting for good food but having an hour and a half of my day wasted with zero efforts at communication is unacceptable. The steak was leathery tough on the cowboy roll and we were missing an order of potstickers and 2 rolls. The hot night roll and the mango roll were really really good. I also asked to have shellfish rolls packaged separately from the nonshellfish rolls (2 rolls of nonshellfish) and that was done correctly so I appreciated that. I'm just disappointed in the service, lack of communication and overall lack of care for wasting...