Carl’s Jr. — Restaurant in Fresno

TL;DR: The food was good, but the TV was very glitchy and distracting. The food, seating, and staff are all great though, and I would still reccomend eating here.

My only real problem with this Carl's Jr. is the TV in the dining area. It's ignorable, but it takes effort. In my last visit, it was glitching out and very distracting during my family's conversation. It's not a deal-breaker by any means, but it's just so noisy. I couldn't really make out anything that was said, really. It's just oddly specific static, and mildly annoying.

The TV aside, the staff in the front were very nice; I have nothing bad to say about them, I'm glad to say. When you dine in, they take the food to YOU! That's always a bit of a pleasant shock whenever me and my family go to Carl's Jr. =)

Another thing is the seating. There's always room, even at lunch-hour, because the seating is literally in a whole seperate ROOM! There's lots of places to sit, whether you want a central seat where you can see and be seen from everywhere, or a quiet corner for intimate eating intrigue.

They rarely have food that isn't available, too. And the food that's there is always very good and fresh-tasting. By the time most people read this the promotion would probably be over, but the Jurassic Burger (as of July 2022) is REALLY good and MASSIVE. I love the burgers of Carl's Jr. even if I don't like the politics (which has happily been somewhat rectified I believe).

I took off two stars from five because of the TV. If it were a ten-star system, I would give it a 7/10, to be honest, not a six, it's not THAT big of a deal. If I'm eating with you and you have problems with background noise (ADHD or maybe you're just nervous), I would take you somewhere else. If you're on your own with headphones, you'll be fine. My family and I were able to have a discussion easily enough, but we spoke of the TV often. It's a tiny one in a corner of the ceiling, so the picture, when it's any good, is rather difficult to make out as it is.

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To anyone in management reading this: thank you for the great food and the great staff and the great seating! I have visited your Carl's Jr. many, many times in my lifetime and it's pretty much never dissapointed. I would just reconsider the TV. The best option in my view is just removing it, to be honest. If someone wanted to watch something live, they more than likely would watch it on their phone. I understand budget concerns, and would hazard a guess that an upgrade is pretty much out of the question. No need. Just get rid of the one that's there, and I think many of your customers would feel more at home while visiting your establishment. Thanks...

Terrible customer service. Paid almost 40$ for a combo, 1 large drink, 2 shakes and a chocolate cake, just to sit in the drive through for more than 30 mins. And we asked for 2 shakes they only marked down 1 and when we finally got our order we told a light skinned young fella with curly hair and glasses very tall, that we wanted 2 shakes not 1 and then he proceeded to tell us to go to the back of the line and Order again even though we’ve sat there for more than 30 minutes waiting for our food we spent 40$ on. We told him we’ve been waiting for way too long and before we could even finish telling him the problem he slams the window closed in our faces. Terrible customer service.Will definitely be contacting the franchise...

I can say one thing . Tastey! An i can also say more EXPENSIVE!! Dont get me wrong a burger should b worth 5 to 6 dollars. But dam 8 to 10 dollars for a burger, then 10 to 12 dollars for a combo🤦🤦. Im not a rich person. I work for my money. But i know one thing you want a good burger an u have a family to feed b prepared to spend about 40 dollars for 3 comb meals! Sometimes it worth jus going to Mc Donalds atleast i know ill still have money in my wallet after im done payin for my family's food... I LOVE Carol's Jr food.. But the prices are...