KFC — Restaurant in Fresno

I work nearby, so I have paid several visits to this KFC, even though it seemed like there was always some disappoint involved in every visit. First of all, I refer to this location as Home of the Surly Girlies, because they are the OPPOSITE of Service with a Smile at this location. Oh well, I'm here for the food. Then, I always had to settle for plan B or C, as they have cut waaay back on their menu. Then, I noticed that I started regularly getting a bad batch of potato wedges until I figured out that are reheated wedges. I just try not to break a tooth eating them--I recommend copious amounts of ketchup to help soften them. Today, I decided to order the Honey BBQ Sandwich, because it had been quite awhile since I'd had one. It. is. literally. a. honey. bbq. sandwich. No chicken, just two halves of a roll with bbq sauce slathered on the bottom half, making it impossible to eat without wearing most of the sauce on your face from your nose down, and the roll finally breaks off and will land on your brand new khaki-colored Dickies. I exaggerate only a little, I want to post a photo of the 5 tiny pieces (they can't even be called chunks) of chicken that were in my sandwich. I think it might have felt less insulting if they had just completely omitted them, instead of seeing 5 anemic bits of chicken lying in a turgid puddle of bbq sauce mocking me, the dupe who paid money for a sauce sandwich. I'm nearly outraged that a CHICKEN restaurant chain offers a sandwich that a patron assumes is going to have some of the delicious product for which they are famous, but in reality is a chicken sandwich in name only. Bad for you, KFC, I feel totally ripped-off by your parsimonious portions that were big on...

So, we decided we wanted to try the Chicken Tenders at KFC so my husband picked up the 12 piece meal on his way home from work. He got home and we got everything ready to eat and opened the bucket of Tenders? they were the size of a finger and tough and tasteless. OMG simply awful, I thought they are supposed to be Tenders or strips not prehistoric fingers so hard we couldn't eat them and the bill was over $52 for food we couldn't even chew. My husband stopped by the next day after work with pictures of the so called Food and the receipt. They told us there was nothing they could do, they needed the chicken and the receipt back. So, we live in Coarsegold and couldn't bring the stuff back the same day. We are out $52 bucks for this so called Food we couldn't even eat. They did nothing so KFC we are done, you don't care about your customers or their families just that almighty dollar. I am telling everyone what a joke you guys are and to not get the petrified chicken tenders? We were lucky we didn't lose a tooth trying to eat these things what a sad waste of money. Never Again First picture is what they have on the menu. The rest are what we...

It is now 6:20 P.M. I went in over 2 hours wanting to order a Combo Meal. One lady was at the counter turned her back on me like I was invisible. Reason being that she was on a personal call giggling and just going on & on. I read the other complaints on this place and tallied up to over 100 bad reviews which mostly stem from unprofessional attitudes from these Employees to serving burnt, undercooked food or not getting Customer food orders right. I encountered a stand offish lady right behind the counter who obviously was anxious to prove that her "PERSONAL PHONE CALL" was much more important than accepting my business. At that point I just left. Now I'm sure I'm not the first customer who has encountered her unprofessional attitude and I won't be the last. KFC's loss was another Restaurants gain. And Believe me, they were much more Courteous and Professional. It's no wonder this place has a 3.5 rating. I'm sure in time that'll go down. At least I learned something rewarding today. Not to waste my time with this KFC location anymore since their Employees are rude and...