I've only visited this establishment a couple of times. My recollection is that the pizza we ordered sometime back was good. However, I called in for a veggie calzone to go the other nite and cant say I was entirely pleased. I got the combo that included cheese, mushrooms, olives onions, artichoke hearts, etc.
At pickup the cost with tax was $24.00 When I got home and opened the box I noticed there wasn't any marinra sauce. Now, I've only had calzones in two places ever: DeCiccos & Mama Mias and both those places serve their calzones with marinara sauce. I called MTP to ask them if their calzones come with marinara sauce and was told they do not. The guy then told me it was extra, and I asked how much and he said $1.00. I told him that if I'm paying $24.00 to buy one of their calzones he could have done me the courtesy of asking me if I would like to get some sauce on the side for an extra $1.00. He probably just thought I was a whining boomer (and I admit that sometimes I am) to which he replied, "is there anything else I can help you with, sir?"
Well, since this is the first time I've ordered a calzone here I really don't know if I got one that was overcooked or if this is the way they always look. Its a tad darker (understated) than others that I've had. Just look at the pics and you decide.
It tasted pretty good, none the less, but I was pretty hungry so there's that. The calzone itself looks rather large from a bird's eye view, but as you can see from my side view pic(s) on the plate its about the thickness of a pizza. And these, of course, are baked (which I'm sure are healthier) but I do prefer the deep-fried ones. Overall, I'd have to be exceptionally low on options to pay $25 bucks for one of these again in the future as the value proposition relative to other take-out choices in my area would have me looking for something else.
I'm only a block away from this place so if I visit again and order something else, I'll try to update this review. This review is admittedly a bit harsh, but I think I'm being fair to them and myself; I'm not hammering them with 1 or 2 stars, just saying I think there's some room for improvement on presentation & service at...
Read moreThe first time I ate here my friend and I walked up to the register and were not greeted by 3 of the employees who passed by, a simple "hello, we'll be right with you" would have been sufficient. Once we ordered it took about 40 minutes for one pizza to come out which I felt was a good wait considering there were at least 5 employees and only 3 small tables including myself. It was decent pizza, nothing amazing. Honestly I thought it was a bit undercooked and had nothing but cheese even though we ordered combination/supreme. Anyways, I decided to give this place a second shot and went with something different and ordered a sandwich for pick up. I had arrived after the time they said my order would be ready, and again multiple employees passed by not only me but another customer as well without any acknowledgement. After about 5 minutes of waiting and listening to what looked to be a manager telling his staff to quiet down, while prepping pizzas, because you could hear all the high school drama she had to share, we were finally helped by another individual. Even after all that time my sandwich was still not ready so I waited another 5 minutes. When I got home I was extremely disappointed to taste dry chicken and 3 pieces of bone. There was no flavor whatsoever and the ingredients aside from the chicken were minimal. I've heard good things about this place, but personally I think there are many other places that provide better food and customer service for a...
Read moreOriginally I was going to refrain from leaving a negative view without giving the establishment an opportunity to make it right, but after reading recent reviews, I'm not even going to attempt going that route. Being that I didn't arrive home until 3 minutes to 8pm (closing), bringing the pizza back "same day" isn't/wasn't an option. Ordered XL pizza online via store website @ approx. 6:45 pm, pickup time 7:10 pm, and I arrived at about 7: 25 pm (picked up some groceries across the street @ Savemart). Pizza was very obviously NOT baked on-demand following receipt of my order; it tasted old and like it'd been sitting under a very weak heat lamp for over a day. It wasn't even warm despite being overcooked to the extent the cheese and pepperoni were unrecognizable crisps. This is not solely my opinion; I obtained feedback from 3 friends with whom I shared the pizza with. Very disappointing, my guess is the kids working thought they could really pass that off as my order to avoid baking anymore pizzas for the night? This has been my favorite pizza place for many years, going back to when I was a student at Clovis High and going to the one on Shaw/Armstrong, and I've been going to this location since moving to Fresno, never had any issues all these years until now. I never imagined I'd be sitting here wishing I'd just gone to...
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