Dunkin' — Restaurant in Fuquay-Varina

Do not go there if you were in a hurry. I got my Coffee first…. #1 do not expect your customers to know how to make their coffee. The reason that we are at a place and ordering coffee is because we don’t know how to make our coffee… If you need to find something else to sell your buddies at Starbucks get it right all the time and I don’t have to give them a recipe. #2 we all know you’re hot food is not made to order so I don’t know why it takes eight minutes to get a bacon egg and cheese bagel… You were literally pulling it out of a Cellophane bag and popping it in a microwave for maybe 30 seconds… But that was the second thing to come out. The third thing to come out is the easiest of all of you in a cupboard and grab out a donut….. I don’t know why it takes 12 minutes to do all this in a drive-through where you know people are in a hurry on a Sunday morning. go back to just donuts you guys can’t handle anything else. Thank you for making me miss choir rehearsal and the first...

The manager has abandoned this place. The staff are untrained and don't care. The Dunkin Donuts brand continues to spiral down out of control. Corporate should get involved for the destruction of their brand. This is a donut shop that rarely has more than 4 flavors of donuts if you're lucky, and they are always out of coffee. When you say "I'll wait for a new pot to be made" They come back with "It'll be 30 minutes" and better believe they'll do anything they can to make a 5 minute coffee pot re-up take that long just to spite you. Moving as slow as humanly possible between playing on their phones. These clowns want more pay, 401k, employer paid health insurance but stand around against the wall playing on their phones or vaping out back while the drive-thru and dining room area are filling up with no Donuts on display. If you hate your job so much, leave it! Let some competent people in, to include this "manager" in name only. There is no...

Was very dissapointed when I decided to stop here for breakfast this morning and was stuck in line for 30 minutes. After paying they told me they were out of something I ordered and I had to ask what they would replace it with rather than them offering to replace it with something. When they finally gave me my order it wasn't all there. I then asked for the rest of my order and had to wait another 5 minutes. Once I got to work I opened it all up to my suprise my crossiant was burn. This was ridiculous. I understand being short staffed and busy may slow you down, but you'd think after waiting that long they'd atleast get it right. I'd add a picture, but for some reason it won't let me.

Update 1 star t o 3: Went and spoke with the manager about it she was very professional and gave me a full refund and apologized for the service. Much respect for her in owning up to it rather than...