Went there on Saturday before close with 3 friends (my 3 friends were of a different race than I). It was about 30 minutes before close, and they had told them that they were no longer serving take out, only delivery.
This was when they went to the bathroom, so I went to try and place an order, and they had no issue taking my order for carryout. Once they came back from the bathroom, and started talking to me, we were then told to get out of the restaurant because they were closing - despite me already ordering and paying for takeout. (Weird that this 180 turn happens at the same time that my friends come back?)
I thought this meant they just wanted us to wait outside in the cold for our food to be done, but unfortunately it took me bout 15 minutes (after almost 45min of waiting outside) of knocking on the front door trying to tell the very person who took my order that I had ordered food and wanted it since I already paid.
I'm unsure if it was just a coincidence that I was kicked out due to "closing" and almost robbed of the money I paid for our food when they saw my friends of different races were with me, or what.
Making a customer who has already paid and waiting on food to pick up at a different door, and trying to deny them the very food they paid for after being completely okay with the transaction is not only unprofessional but detrimental to business. I will likely never patronize this...
   Read moreThis establishment needs better security. The "Head of security" also known as "Gator" is a person who is an alcoholic and is known to be high on cocaine, and was just recently incarcerated for the same reason, told me that the back area was closed after he allowed several people through the back of the establishment after closing until I walked up. All i was going to do was order food from gumbys and go home which i was refused access to doing after driving from the back of the establishment to the front, where Gator told me to go. As i proceeded to the front of the establishment and walked in to order food, I walked pass security and Gator met me there and put his hands on me physically, multiple times telling me i wasnt allowed inside cause he owns the bar. I spoke to a "manager" that told me the back entrance closed at 10pm. The back gate didn't close till AFTER 12AM and this was seen with multiple witnesses. All I tried to do was order food and continue on my way home. I found out from another source that the "HEAD OF SECURITY" also known as Gator, was inside having alcoholic beverages and the gainesville police department has a contract with gumbys that no one in their establishment can ever be at fault of anything even when they are in the wrong. Sad Sad Sad. The owner needs to correct this problem. As soon as possible or lawsuits...
   Read moreFirst time I was in town my hotel recommended this place and I passed and ordered Chinese instead I can say now I regret I did. This is my second time in town to celebrate my bday and decided to give this place a try for lunch. Itâs located in a small plaza not hard to find tons tons of parking the place itself seems as a small mom and pops walking in but as you walk through they have two pool tables and a nice bar the music is good the girl at resister was sweet and the pizza was just right being from Brooklyn NYC I can say Gumbyâs pizza is delicious I also tried the cheeseburger w/fries which was also tasty I only wished it wasnât a processed patty burger other then that everything was good the price was reasonable as well overall it was a pleasant lunch experience. Iâm definitely ordering pizza for dinner while in town and stopping by before I head back home two hours away to bring pizza home. Lol yea...
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