Starbucks — Restaurant in Gallatin

Starbucks inside Kroger...I always have an issue when I go here so I try not to but it's so convenient since I grocery shop as well. When I order, there is no greeting and when I asked a question it was not answered so I thought she did not hear me but she did. At the pick up area again she did not say anything so I almost picked up the wrong drink. They do not ask for names so it's best if they would call out the drink instead of just sitting it down. It looked like they did not want to be there. I worked retail/customer service so I understand. But also whe. I got tired of it I left. The drink was good...

The worst Starbucks ever. That dude was so disrespectful. Doesn’t even say a “hi”. First I wait for 15 mins. Somebody said he went on a break that’s understandable but there’s no sign that says they’re on a break. Then this guys comes and makes us wait for than 2 whole mins , because apparently his shift doesn’t start yet. Then he say 30 seconds more and doesn’t even say a hi after all this. And to top it the coffee was cold. I couldn’t believe I was at Starbucks that’s known for customer friendly. I usually don’t write bad reviews but I...

I frequent the Gallatin store regularly and notice how terrible the staff can be particularly the weekend morning crew. I walked in today (2/7/21 - with a mask on) around 9:30 and waited for about 6-7 minutes before walking out. I recognize the fact they were busy however no body ever acknowledged me by asking if I needed help or to say someone would be with me to take my order as I stood by the register waiting. The service at this store is consistently...