Taco Bell — Restaurant in Garden Grove

This review is not about Taco Bell "food" it's about Taco Bell "people." Yesterday, I stopped in to grab some tacos for dinner. I place my order and had my money ready when I got to the drive-up window. I nice young lady told me the price which was lower than the order screen had indicated. When I ask if she had given me the correct amount due, she smiled and said, "oh I gave you our senior discount". Yes, my grey hair gave me away! I thought to myself, "she didn't have to do...what a nice person." It occurs to me that the owner of that store may have received a little less profit (under $1.00) but they sent off a customer with a very positive feeling. That's a big payoff in my book. Oh, BTW that nice young lady is Colby D if I read the receipt correctly. I hope they hire more thoughtful...

Such a disappointment! I normally comes here for a quick lunch/dinner when I don’t know what to eat. Today I came during my lunch which is not that busy maybe a bit of a line in drive thru. I placed an order on the Kioshs. I waited over 20mins for my food and a see the worker doesn’t even bother saying anything or even bother asking customers that waiting. I saw many customers end up leaving inside because nobody was helping them. While me waited for over 20mins on 3 orders which normally take them 4mins or else to make. Ridiculous worker there today didn’t even care. 11/15/2023 whoever worked on that day clearly didn’t even care. They’re busy doing orders for drive thru which some customer in drive thru even came inside the store because some order...

I like the taco Bell in general but sometimes the food isn't very fresh. Last time I went I got the nacho fries and right away you know they aren't fresh. This time I got the Chalupa and it was ready before I even sat down. Sure enough, the shell was hard and not very good. Even the soft taco wasn't that good this last trip. This is a lot of negatives but this taco Bell isn't all bad. I like their bean and cheese burritos and the staff are friendly. I just wish the food was cooked as soon as you ordered it and...