Terrible first-time experience here. I do not recommend. Sunday morning around 11 am during Memorial weekend. And the front-desk staff looks like he never wants to be there in the first thing in the morning. Pretty sluggish and gave us bare minimum service. Probably wasted yesterday night. All good we ordered our food, received and go to table to eat.
At the end we came back for a to-go box for the rice, and we transferred them over. Another front staffer a lady was not happy and said "go put your dirty bowls at the trash cans. Behind YOU!" yelling tone. Well... Hey guys, it's our first time. We not familiar with your setup alright. And it's not brunch-lunch rush time yet, you got all your staffers prepared and no customer line waiting. Maybe you can take your time to understand we are not the usual locals.
And help guiding instead of waiting for us to make a mistake then start yelling. That just looks bad on your team alright.
Be intimidating = asking for worse customers
Be nice be good. We all human. Good luck young men and ladies. Come to work with less attitude otherwise better get a different...
Read moreIf you're going to eat in a supermarket food court, this is one of the best ones. All the vendors here are pretty great. With eating out prices going sky high, this place is reasonable at roughly 15 bucks for a complete meal. This time around, I chose the filet-croquet set which comes with a pork tenderloin katsu and a cream croquet. Even with the additional drink and tip, it came out to under 22 bucks. the filet predictably was super tender. But the cream croquet was luscious. It wasn't the crab cream croquet but I was expecting a standard potato croquet so this was a pleasant surprise. I've also had the mille feuille katsu and a few other items and they've all been great. Just be sure to get there early because they'll pack everything to go after 5 or 5:30 pm (I forgot the...
Read moreThis is the express version of [what I know as] the original Kagura location in Old Torrance. The menu is limited to just katsu (pork, chicken, and curry options) compared to the restaurant but it's what I prefer, TBH. I usually get the loin katsu (more tender and fatty) while my husband prefers the fillet katsu (leaner cut).
Expect long lines during peak lunch hours, especially during the weekend. There are usually plenty of tables in the food hall; indoor seating is limited but there is lots of space in the enclosed patio. You can also peruse the market or pick up some AMAZING pastries at the adjacent food stall (Croissants du Tokyo) while you wait to enjoy the best katsu in...
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