Little Caesars Pizza — Restaurant in Gardena

I recently had a very disappointing experience with Little Caesar's pizza delivery service, specifically with manager Selena at 2205 W ROSECRANS GARDENA, CA. Store #3524.

I placed an order for four pizzas through the Little Caesar's website for delivery. However, when the delivery driver arrived, they only brought one pizza. Considering the fact that I had paid $45 for the order, this was completely unacceptable.

I immediately contacted the store to address the issue and spoke with manager Selena. To my surprise, she refused to take responsibility for the mistake and insisted that I contact DoorDash, despite the fact that I had ordered directly through the Little Caesar's website. This lack of accountability was disheartening, especially considering that we had chosen delivery for a reason and paid the appropriate fees.

Moreover, Selena's response was rude and unprofessional. When I requested a refund for the missing pizzas, she flat out denied the request, suggesting that I should instead pick up the pizzas ourselves. However, the whole purpose of opting for delivery was convenience, which was clearly not delivered in this case.

What troubled me further was Selena's reluctance to provide any email or contact information for her district manager, Karina. It seems she had no intention of escalating the matter and resolving this issue in a satisfactory manner.

This experience has left me greatly disappointed and dissatisfied with the service provided by Little Caesar's and the behavior demonstrated by manager Selena. As a loyal customer, I expected better customer service and a more professional approach to resolving issues.

I hope that Little Caesar's takes this feedback seriously and addresses the concerns raised. Customers should not have to endure such poor service and unhelpful attitudes...

I have placed my order with this establishment for the last time. I have also notified my family members that this is a place that we will no longer spend our money. 3 strikes, you're out. This is the third time I have had the issue of receiving less food than I paid for. The first time I considered it a mistake. The second time I reported it and it was corrected immediately. The third time they were dismissive. After calling several times and having to drive over there to try and resolve the issue with getting the refund the manager offered for their mistake, they have still failed to honor their part. Even alerting the general manager about this ongoing issue, there has not been any resolve. He was very dismissive and condescending. I have been waiting on a refund for 3 weeks after 2 promises to process it. Now I have to file a dispute with the bank. I don't appreciate being nickled and dimed when everything around us is skyrocketing in price and we (the customer) are still keeping you in business by continuing to patronize your establishments. This is not,...

Today I placed an online order , when I got there it was closed. I knocked and I spoke to a lady about my order that was supposed to be ready at 1035. She told me the person that was supposed to be her opener didn't show up. Ok that is understandable she told me come back 20 min.I come back in 30 min and the door is open. Then this man that works there's comes behind me and tells me is closed. I said ok but the lady said she will have mine ready , the time now is 1130. Then he persistent to argue with me and walks to back saying I really don't care and yells are we open? Then the lady comes to the front and apologized for not having it ready . I do understand there is call off but don't be rude to your customers. When I'm...