I had been going to the Desert Room for some time when I moved to Gardena in 2017. However, last May, I had a very horrific incident happen in which one of their bartenders named Amber, refused to serve me because I had come with a person she had a personal vendetta against and I told her off. The issue is that she did not refuse to serve me right away (she served me one drink when I arrived), but she arbitrarily decided not to serve me another drink after the first one. When I asked her why, she merely stated, "You know why" as she glared at me across the bar. After I told her that she would regret that, she came from around the bar and shoved me on the shoulder, causing me to stagger back. When I returned the next day to speak to the elderly lady that manages the bar, she listened to my account, but basically backed up her bartender and refused to do anything about it, stating that she would speak with her. To my knowledge, she is still employed there. While in some cases I think that it would be warranted to back up the people you manage behind your bar, had I gone to the cops or got hurt, it could have been a potential lawsuit on their hands. The way they handled the whole incident was appalling, completely unacceptable, and unprofessional. I wanted to end the review by saying that overall, the other bartenders are really great, and the drinks are good and moderately priced. It also has a quaint little atmosphere with a pool table and another room for antiques and books, which is quite charming. Occasionally they offer free popcorn and finger foods, which is also nice. It's too bad I will not be returning. I would also like to recommend that anyone who would like to avoid potentially getting physically assaulted stay far and away. Donna's, Froggys, and Party on Western are all better alternatives and don't hire...
Read moreWent back to the desert room. Bad idea! Order 3 margaritas and they were so small. 3 sips and left with all ice! Couldn't order a long island!! Bartender stated they can't make long island because it has to much alcohol. What bar doesn't serve long island. $21.75 for 9 sips of margaritas, well over priced now. Seems upper management have things confused and do not think things through. It seems upper management read my first review and didn't like the positive post. So here you go upper management! Other bars are cheaper compared to what you get...
Read moreWhat's the fuss all about. The legend continues, but the truth will set you free. Cash only, says it all. Smoking and drinking on the patio tells me that you better be able to walk a straight line when you leave. I witnessed one man being OVER served with a glass of liquor 5x the amount of the mixer. I'm not happy witnessing this crime, I'm worried if that man is going to kill me on the way home. A joke! Do not go here if you wish to see your children in the morning. You'll be in...
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