31707 Urban Street Food — Restaurant in Garfield Heights

I really wish this restaurant was more CONSISTENT and liked/supported their customers as much as their customers like & SUPPORT them. They blame everything on staffing issues which I refuse to believe. The food is good but the service and everything else is just terrible. I’ve recommended this restaurant to so many people and been told they’re not open when they go despite what they claim their hours are. It’s sad because it’s a black owned business we all desperately try to support. The customer service is hell then their number doesn’t work… I do not get it like is this restaurant in...

If I could give a negative star I would based soley on the attitude received. I've been here a few time, always delish. However, I went yesterday was treated horrible by the rude waitress who answered the phone as well as in person. It was not only me feeling this way, while waiting for 1.5 hrs for an order that should have taken 45 mins (as I was told), 4 other ppl waiting on their food stated the same thing. "This girls attitude is horrible" I have never been treated this way at this establishment NEVER. SORRY to say the attitude was as bad as "open...

The service is.hood to say the least the wait is outrageous and that even with calling ahead of time ...oh my gosh the first time I ate here the food was good the second time their had to be a different cook my rice was undercooked and the sauce they use for the rice bowl was NOT the same it was watered DOWN like a bar on its last leg and to top that off I had a hair in my egg roll witch I was almost done with 🤢... if you know the good cook and have at least an hour to waste you can try your chance here other than that your better off going to dellz and...