Carmen's Tacos Y Gorditas — Restaurant in Garland

the food is good, but it doesn’t make up for the wait and the terrible customer service. the lady at the front who takes the orders and handles the money is very rude and seems irritable all the time. they charge you to use the credit card, but they seem to never have change. i paid in cash today and the lady said that they didn’t have change and kept almost a full dollar in change. when i brought up that that didn’t seem right to keep almost a whole dollar from the customer, she replied that they “weren’t a bank to be having change on hand,” which was very rude. this is also the second time that they forget something from my order. the wait time is very long, even when they don’t have people. the food usually takes about 30+ mins to come out. overall, the food is good but it doesn’t outshine the wait and the bad customer service. we’ve been coming here for years but will not be coming back. sad to see the downfall of...

First off, if you're looking for good tex-mex, stay away from here. HOWEVER, if you want authentic Mexican food, you found it here. Food is made fresh to order, not sitting in the kitchen getting old waiting for you. For that, the food is a little slow getting to you, So don't be in a hurry. It is very much worth the wait. Another however. The waitress could've gotten to me much sooner. I got a menu and chips with salsa to the table in seconds. But it took 15 minutes to give my order. There was only 2 other tables in use at the time. One had already ordered and the other was waiting like me. She got tired of waiting and left. I will have to consider whether or not to return, But believe I would when I have much more time...

(Its worth it ) When i came here it was a place that i was not looking forward to it looked very shady and i thought the food would be just awful ... the place shows its hispanic roots with colors on the walls and its own section for a bar ... even though this may not seem like another text mex with luxury atmosphere it makes you feel as if you were visiting a restaurany at mexico.. which i consider to bring memories .. once the food arrived i was shocked, it was delightful this restaurant may not show much but gets a 4 for its food .. tortillas made by hand as they should be ... come and you wont regret it as well every sunday around 7-10pm your in for a treat with a band and...