Chipotle Mexican Grill — Restaurant in Garland

When I tried to participate in the $6 costume promo, they made fun of me and tried to deny it. It’s funny because the cashier, Dominic, was looking at a woman in a black romper and cat ears — specifically at her butt — beforehand, then tried saying my nurse outfit wouldn’t work. How can they deny it? It’s still a costume, sorry it wasnt skimpy. Even then, my husband was dressed as a cowboy, and they charged him the normal price despite him telling them it was for the promo. The cashier didn’t like the proportions that the lady before had gave him, so he tried to charge double meat — when my husband NEVER said to do double. He even tried to get her to take some off, So not only did he take it upon himself to charge full price, he also TRIED to charge extra for meat AND make her remove it. I really don’t appreciate this experience. We thought it’d be cool to try the new Chipotle near us, but I won’t be back. That kid needs better training — he was rude and nasty to us, and meanwhile, checking out a woman’s butt just before speaking to us was disgusting. I’m very upset. Not to mention, my bowl was rushed, and they were out of the veggies I wanted. I’m just disappointed that on the rare occasion I get Chipotle, I’m treated like this — and the quality was horrible. This location needs better training and corrected...

I was excited to come into this new chipotle but very disappointed, the lady doing the line was just rushing me and very very pushy not in a good way at all she didn’t give me anytime to think or answer at all to the point where I forgot things on my bowl, when you tell somebody one second, I’m pretty sure you shouldn’t proceed to ask multiple times. Is there anything else on your bowl especially when they’re saying one second multiple times in a row she was rushing so much to the point where my queso wasn’t even filled up all the way Someone who used to work at Chipotle you’re not supposed to rush a customer and you can also use multiple promos at a time and next time when you make the chips add a little bit more salt and don’t keep them sitting in a bowl It makes him stale and if you’re gonna make sweet tea, add sugar to...

I was excited at first about this new chipotle opening up, but not anymore. Today was the final straw. Usually its long wait times, because of under trained staff, and small portions, which is usual for chipotle. Today I went in and they gave us an exceptionally small amount of steak. I tried telling the lady we would appreciate the 4oz that we are paying for, and she started going off on me. About my race... literally calling me racial slurs. Like... what the heck is going on... over food?

Today was my last straw. I came in Saturday at 9pm, it was the first lady taking orders... with the...