Starbucks — Restaurant in Garner

I had to come give a five star review! I go to this location all the time and always have a great experience. The staff is always friendly and helpful, it's been rare to find people working in the food industry that aren't cranky and miserable, but this place these people are genuinely happy. I specifically came to finally write a review after being helped today by an older gentleman wearing a blue and white bucket hat, he was the most friendly and helpful barista I have had! He listed out all the cold foam options for me and suggested things, and then after he gave me the drink told me some that I can try for next time! So refreshing to have someone who seems so pleasant and happy! Give that...

I went a few days ago through the drive through and ordered a shaken espresso with pumpkin cold foam, when the guy handed it to me I asked if they could remake it with less cold foam as it took up half the cup (I’ve never gotten it with THAT much cold foam) the guy thought about it for a minute before saying “yeah??” And rolling his eyes and talking to the barista with the dark hair pony who also looked very unpleased. I don’t understand why this Starbucks is so hostile even after I left a tip?? Wish I could’ve taken it back after that...

Normally, every time I come here my drinks delicious and I have no complaints. As per usual I got my normal drink, and it was wrong. so I went inside, and asked for a remake, (mind you it was not busy) and the baristas response was very minimal and unpleasant. I got my remade drink, and it was incorrect again. At this point, I didn’t want to be a “Karen” and ask for another remake based off the baristas negative reaction, so I walked out with a...