Subway — Restaurant in Gastonia

I placed an online order and when I arrived it wasn't ready. It wasn't ready because they hadn't even noticed my order, so they said, "it just came through," which was an obvious lie. When I got home the Mozza Meat sandwich was missing, guess what, the mozzarella. I tried to call, but the phone number on the receipt was fake - didn't go to Subway. So I had to drive there for a third time to tell them they made it wrong and that their phone number is wrong. Not only did they not apologize AT ALL, they defended putting no mozzarella on the Mozza Meat sandwich saying I should have added that to my order. Pro tip - you cannot do this. The cheese you can select from does not include mozzarella BECAUSE IT ALREADY GOES ON THE SANDWICH. Their solution after driving all the way back there? They would give me some mozarella LOLOL What a clown show. Again, zero apologies, zero remorse, zero customer service, and in fact BLAMED ME, the customer for their incompetence....

I DoorDash my only source of income. I took 2 offers to Subway S New Hope Rd / Cramerton 2 employees young man and Hispanic lady didn’t speak English . It was not busy, the 2 orders (2) were not prepared. I was supposed to pick them up by 6:02. One employee kept waiting on customers pushing my orders to be extremely late. I finally got one order begged them to complete other one while I delivered this order the lady seemed to struggle with. Apologized to my customer. Got back to store order had not been touched kept waiting on customers even though my customer had paid for her order. I don’t know what the policy is but definitely need a training course or something this cost me money what should of been a 15 minute delivery ended up about 45-50 minutes unacceptable if can’t handle the business don’t accept the orders Will not pick up anything else from this...

The manager will not serve me at this location because I came in with a friend who had teeth removed the day before and just wanted soup. I had talked my friend into going to subway because I used to get some good soup there. I ordered a sandwich and he ordered soup. He had not even gotten the cheese on a bmt before saying he didn't have soup. We decided to go to a different place so we could both eat and he acted like I was trying to dine and dash... long story short when I came in next he told me he wouldn't serve me and refused to give me the corporate number, and even told me that they don't have any phone numbers in the store and I would have to go online. The guy is on a power trip, at a...