Bucciferro Family McDonald's — Restaurant in Genoa Township

Wouldn’t typically leave a review, especially for McDonalds. And even more so because the general service we receive from McDonald’s is what you’d expect (3-4 out of 5). However, after spending 8-10 minutes in the drive thru this evening I decided to go to curbside and order (in hopes that it would expedite the process). I ordered and spent the next 15 minutes waiting in my vehicle. After finally going inside I was finally provided with my food, without any sort of apology or explanation of why the long wait.

I’m not expecting perfection, especially from McDonalds, but this was absolutely unnecessary and easily resolved by a simple...

Every time I go there I’m always being parked. Previously working at McDonald’s I know how long food takes to make and which foods to order that are faster to get out ie McDoubles and Mc Chickens. Yet I always get parked. Today I handed the cashier cash to pay for most of the order with cash and wanted to put the remainder on my card... I was charged the entire amount on my card and handed back the cash and you guessed it I was parked. If I’m not parked I get the wrong food or am always missing food. This location as yet to impress me, its Mcdonalds my standards aren’t high... yet they never cease to disappoint...

I know you can’t expect much when you go to McDonald’s, but don’t expect ANYTHING when you come to this one. They NEVER rinse their blender. Two times now I have gotten a CHOCOLATE milkshake and then an Oreo McFlurry, and both have had tons of leftover shamrock shake in them. When I got my Oreo McFlurry they weren’t even busy, so they are blatantly lazy. Will do nothing to rectify the issue. I recommend everyone call corporate directly because the managers don’t care at all and in fact will stand their ground with their...