Domino's Pizza — Restaurant in Georgetown

I usually order pizza from this location it is decent. Last night we wanted something different. We had just gotten back from a long trip. I ordered 4 sandwiches 2 Italian, I chicken Parmesan, I chicken bacon ranch. They arrived in a timely manner. When i opened the boxes they were a mess. There was maybe 2 little cubes of chicken and no sauce on the Parmesan sandwich. I opened up what I think was the chicken bacon ranch only a few cubes of chicken on there and very unappetizing. Then the Italian opened them they looked disgusting and did not have all the toppings. Plus they were hot not cold Italian subs. I did call to complain, which I never do. She would only refund for the chicken Parmesan. She said her reason for not refunding for all the disgusting sandwiches was because I mentioned I didn’t realize the Italian sandwich was hot and that wasn’t her issue that I didn’t know they were hot, even though I told her the were all disgusting and we would not be eating them. So I wasted about $30 on crap food. I would not recommend the sandwiches there and the evening manager pretends she’s a lawyer instead of having good customer service she picks apart what you say. I used to always order pizza from there, but they have lost a customer. Thanks...

We have often ordered delivery from this dominos in the past. The last time we ordered 6 months ago (or so) it took forever...well over an hour and when we called to see where our food was we were told that they’d be there in a few, even though their pizza tracker app said we already had our order for 15 minutes. Tonight we decided to try again for a quick meal and we once again are waiting for our order that was placed 75 minutes ago and once again the app says we’ve had it for 20 minutes. When my husband called 15 minutes ago he was told that the driver had a delivery ahead of us and should be there any second. Still waiting......never again! We will use Carusos from now on! Their pizzas better anyway! Pizza just came, it was warm-ish at best and they totally forgot the salad we ordered with it! Never again! Oh and on top of it my husband called and talked to the manager and told him we weren’t happy and the guy basically said yeah so what do you want me to do about it?

Update-we finally got the salad at 7:50pm we ordered at 5:58pm and thankfully it was pre-made and sealed or I would have been worried about eating it after the...

I made an online order around 8:50 pm for myself and two kids. My order was taking longer than expected on the tracker so I called in not once but twice and spoke to two different employees. Neither of them could give me an ETA of the delivery driver but assured me they were “running behind” because of only having two drivers. I waited three hours and no pizza ever came. Well at 11:50pm after ignoring multiple calls I received a text that my order was canceled. No call no update no email just took my money and never received anything. Disgusted with such poor customer service I never in my entire life had such a terrible experience ordering dominos. I would rather pay the pizza king door dash fee then ever be treated...