These guys don't understand how to prepare an ice cream cone, and they refuse to accommodate, when asked. My previous visit though the drive thru resulted in a ball of ice cream rolling off the top of my empty cone, onto the floor of my lap and floor. I pointed it out to them, and they acted like I was crazy for thinking that a cone would be prepared any differently. It's been a couple months, since my last visit. So, I went inside today, and they did the same thing, and just put a ball of ice cream on top of the cone. When I ask, if they could put some ice cream inside of the cone, they outright refused to, and it was a different person preparing it. The point of putting the ice cream inside of the cone is not just about getting more ice cream. It's about the ice cream on top having more surface area to stick to, so it doesn't fall off the cone. Also, if you don't put the ice cream in the cone, then what was the point of getting a cone? ...just to eat a dry cone after the ice cream is all gone? No. ...just to hold your ice cream, and then throw it away? No.
After reading other people's reviews, I think I got the same older guy today, but it was a middle aged man, when I went through the drive thru. This establishment appears to...
Read moreWorst experience ever told us that it was closed after we decided to add something to our order then after we got to the window they cussed at our car and then had the audacity to call the police on us as if we had done something wrong. Then they decided to try and keep the debit card and refuse to give it back to us. Finally they gave it back to us but only after calling the police after we had actually paid for our orders and everything we did absolutely nothing wrong. Other than decide to tell him we wanted to change our order. That was it and last time I checked the customer was always right. Never ever ever and I repeat. Never ever stop by and you know patronize that establishment ever. It is not worth your time or efforts and it definitely ain't...
Read moreI went to this location on January 9, 2017 between the hours of 1:00am-2:00am and I ordered a banana royale with pistachio almond ice cream. Mind you I went through the drive-thru and that was the only thing I ordered. Bout time I got up to the window my order was ready I didn't think much about it. As I left to go to the Burger King down the street I opened my ice cream to find out that it didn't have two scoops of ice cream it only had a scoop small enough for a toddle. The banana was rotten as well. This was my first time going to this location being that I'm not from that side of town and it definitely will be my last. If you decide to go to this location make sure you go in so you get what you are paying for and not just giving away your hard...
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