Actually 0. Stopped this morning and ordered a sausage egg and cheese biscuit and an egg and cheese biscuit. Had to repeat order as girl had it wrong. Got to window and she said we had a sausage egg and cheese biscuit and a bacon cheese and egg biscuit. We never mentioned bacon. Said it was $4.83 instead of the 5 something told when ordered. Paid with a $5 and got change. Waited and waited and waited some more, she had left the window. Finally got her attention and she said it would be 2 more minutes. Asked for our money back and she left again. No one at the window and could see no one in the kitchen. Blew horn twice and still no one. What I assumed to be a shift manager came to the window and said it was allmost ready. Said just wanted our money back. She kept trying to get us to take the food. Gave a $5 bill back and said keep the change. I insisted on giving the change back and said we are even. No appology nothing. Love the Bogangles in Elberton and will keep going there. The employees at Thomson wouldn't last a day in Elberton if they even got hired. The little girl at the window had no idea what she was doing and didn't"t want to be bothered Very poor...
Read moreThe other day, I went to this Bojangles restaurant. It was right after church and it was Mother's Day (2024), so this place was very busy. Several customers were wanting meals to take home to family members and still there were dine in customers and drive through customers. It was very busy and some of the carry out customers were getting impatient because of the wait. I would like to say that I observed the entire crew of employees working very well together. They were doing their best, considering the high volume of orders. I did not hear anyone complaining because their order's were incorrect and by no means was the food cold ! I especially admired the young lady taking orders and working the cash register that day. She kept a pleasant and professional attitude although the customers were a little irritated because of their wait. In my opinion, she deserves a raise. Any company would be wise to retain employees like her. Also, the food was fresh and hot. No...
Read moremorning I get breakfast and experience the absolute worst service I've ever had!!! I asked for 4 sausage egg and cheese because it's what I get every morning Monday through Saturday. But I get up to the window and only get a pork egg and cheese. 🤦 No problem just come back to the window and correct my order and let me pay for the rest! 👍 Well she came back to the window apologized with absolutely the worst attitude I've ever seen on a person! I was being nice I said no worries I apologize I did not speak clearly and was just ignored and I know she heard me because I spoke very clearly and very loud because the other worker beside her heard me! To be honest it was open 10 minutes late and she was probably pissed off because there were so many people wanting to pay for breakfast at the drive-thru she got mad because she had to work!!! If you were my employee you would have been gone! If you don't want to work stay at home!!! Never will I ever go to this...
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