Cilantros Grill & Cantina — Restaurant in Georgia

The food was decent, but the service was absolutely terrible. I ordered a large mango coronita, a drink I’ve had many times before, and the waitress decided to lecture me on how she thought it wouldn’t taste good. I politely asked her to just make the drink, but she kept insisting and even warned me—unprompted—that I’d still have to pay if I didn’t like it. It came off as rude and unnecessary, as if she assumed I’d try to scam the restaurant.

To make matters worse, she and another server stood right in front of our table and started talking about us in Spanish, laughing and giggling like we couldn’t tell. It was beyond unprofessional and incredibly disrespectful.

We’re usually generous tippers (at least 20%), but this time, we left about 18% along with a note that said, “Don’t talk about your customers.” Based on this experience, we won’t be...

I would give no stars if possible. My wife and I walked in 04/25/2024 approximately 8:15p closes @10p and had to wait 15-20 mins.for staff to acknowledge us, should’ve left then but craving Mexican. Finally a contingent of 5 team members came from the back in tight formation . The diminutive man at front of group was speaking but was unintelligible. He mumbled and pointed (manager?). He sent 3 of his team to clean a table, made a big show of preparing the table. We followed him to our table, this would be our final contact with any staff. We sat patiently for 20-30 mins. The staff made no verbal or eye contact So we sat there 30 mins. with no menu, water, drinks or an explanation for terrible service. Meanwhile the staff was busy servicing the other 7 tables of diners. I finally got the hint we weren’t welcome and left with out...

Restaurant was not busy. Server was less than quick to take my order. Ordered nachos Supreme. It came out with no cheese which made it less than appetizing. She brought the cheese out in a bowl. By the time I got it the chips were soggy from all of the juice from the chicken. Asked for extra jalapeños and the waitress acted like I was crazy. Was ready to get my check and I waited, and waited and waited. The server finally surfaced with someone food and I asked for my check as she went by. I waited and waited again. Finally looked at the menu snd calculated what I should owe and left it at the bar and walked out. Bad food, bad service and would not recommend this...