Crumbl — Restaurant in Acworth

It's a boutique cookie shop and everything you'd expect from it as much, I reckon.

There's no place to eat; it's a pickup-only place. You walk in, and there are two touch screen computers where you place your order. Easy enough. There are workers there, but they are busy making cookies. One of them said hi when I walked in.

The cookies are good. Very rcich.

They're also very expensive. Not quite $5 a cookie, for a cookie about five inches in diameter, I'd estimate. And then you are asked for a tip before you pay. Not that big a deal, but I'm an old grouch who isn't excited about paying a tip when they're not providing any particular table service or anything. If the workers need a tip, put it in the price instead of nickel-and-diming their customers. My opinion.

They box the cookies up nice. Again, it's a boutique shop. They're looking to provide a nice, posh service, with the concomitant charge.

As you might guess, it's not my kind of place (I'll go the Kroger next door and pay the same price for a dozen cookies), but this place is hoping, and clearly a lot of people like it. So if a boutique cookie shop sounds like you're kind of thing, it's for you. If it's not, I...

My experience at this Crumbl location last night was one of the worst restaurant experiences I’ve ever encountered. To only have two associates working on a Monday with all of the promotions was a big mistake. I came in for two DoorDash orders and waited over 40 minutes in store for my order but still ended up leaving and having to cancel the orders due to them not having the cookies available after I’ve waited that long. There were at least 15-20 other orders waiting as well. One of the employees began to ask people if they would like to start refunding their orders it got so bad. The communication was terrible but I can’t blame them for being completely stressed and trying to keep their sanity in the midst of the situation. It’s unfair to your staff and your customers to allow this kind of situation to happen. I think your associates deserve better, and they got a lot of insulting remarks from customers because of their lack of ability to do hardly anything. That hour worth of driving and waiting cut into my own income, and it was very disappointing to have to reject two orders. I hope this never...

A Sweet Slice of Heaven in Acworth!

If you haven’t had the chance to visit Crumbl Cookies in Acworth, you’re in for a treat! This place is a cookie lover’s paradise, with an array of flavors that change weekly. Each visit is like unwrapping a surprise gift—one week you might find decadent chocolate chip, the next, a scrumptious lemon glaze.

The cookies are baked to perfection: warm, gooey in the middle, and just the right amount of crisp on the edges. And let’s not forget the variety of frosting and toppings that make every bite an indulgent experience.

The staff is incredibly friendly and knowledgeable, always ready to help with recommendations or to ensure you get exactly what you’re craving. The store is clean, inviting, and well-organized, making it a pleasure to visit.

Whether you’re picking up a dozen for a special occasion or just treating yourself, Crumbl Cookies in Acworth delivers every time. I’m already looking forward to...