Ellianos Coffee Co — Restaurant in Georgia

I’ve left good reviews and referred many family and friends to this establishment so I’m very disappointed this morning. I waited in this usual long line & a lady comes out taking orders on foot. I orders grit bowl and a coffee with French vanilla creamer. I waited 10-15 minutes before getting to the window after paying for my order. I get to the window and another lady advises they out of grits, would they like them to put it on a sandwich?! I will say, they are CONSISTENTLY out of grits! If it’s in high demand, why not have some cooking as you’re getting low? Further more, how didn’t the lady know when she took my order. I’m asked how long on the grits? The lady replies 5 minutes. I advised I’d wait because I’ve already been waiting, I might as well wait for what I want. She advised the cook and I can’t tell by the look on her face that it frustrated them that I’d wait five minutes for the food I already waited 15 minutes for. She hands me my coffee and ask me to pull up and someone would bring it out. The coffee was COLD. I tell her it’s cold, she aggressively takes it back, removes my mouth piece then stick on the coffee, slaps some hot coffee in there. No additional creamer. Coffee was all on the side of the cup and hands it to me. Of course, instead of five minutes; they bring me the grit bowl in two minutes. I live 30 seconds from this establishment so I decided to go home and heat my coffee and put the appropriate creamer and sugar. Only to get back in my car, down the road and taste that my grits were undone and crunchy. I don’t understand why they rushed my bowl if I was gracious enough to pull up and wait for cooked grits! I know I’m only one customer to the many they have, but I won’t be returning and will be sharing...

Come here often, usually no issues. Every once awhile need coffees remade as sometimes it’s not made right (and end up giving the coffee back). This morning I ordered 2 coffees. One I asked to be remade as it wasn’t made correctly. The person remade it but still it was not made correctly. We went to McDonald’s while it was remade again. When we came back we were asked to pay for the remake by an incredibly rude barista. When we were confused because she didn’t explain, she grabbed a “manager.” Manager explained we were on a no remake list, which is ridiculous in itself, and could no longer have our coffees remade. If a customer pays for something and it’s not right then it definitely isn’t something they should pay for again. We give the coffees back the we’ve asked to be remade as we just want the coffee to be made correctly. Always thought this was a nice location until this incident. Will be filing a formal complaint...

Ellianos Coffee Co. never fails to brighten my day, especially through their convenient drive-through service. Ordering a coffee and two of their irresistible cookies is always a treat. The efficiency and friendliness of their staff make the whole experience seamless.

Even through the drive-through, you can smell the freshly brewed coffee, which immediately lifts your spirits. Their coffee is consistently excellent, whether you prefer a classic espresso drink or one of their seasonal specials.

The cookies are a delightful addition—soft, chewy, and packed with flavor. It's the perfect accompaniment to their rich, creamy coffee.

Ellianos Coffee Co. truly understands how to blend quality with convenience. Every visit leaves me impressed with their attention to detail and commitment to customer satisfaction. If you're looking for a quick pick-me-up or a delicious treat on the go, Ellianos is the...