I visit this location with some regularity with my father, always for breakfast, usually on Sunday mornings.
Sherry, Jessica and Christina are possibly the BEST wait staff in all of Georgia. One or more of them are always nearby, making sure everything is just right, and keeping our coffees filled at all times. I wanted to make sure I mentioned all three - while they aren't always there at the same time, some combination of these servers are there EVERY time I visit with my father. All three are SUPER attentive, friendly and always get our orders just right - and we have some peculiarities. These three servers know what we want the second we walk in (but they always politely ask). They are very conversational, and make jokes with my dad (which he loves). They also always remind me to get my points for Huddle House Rewards (which I LOVE!). The service at this location is IMPECCABLE.
The atmosphere (which I gave five stars) is "Southern Diner", and it bleeds from the walls. It is not a "fine dining" establishment. However, it's exactly what I am looking for on Sunday morning.
What about the food, you may ask? It is consistently delicious, hot, and just how we order it: We get the two egg (over medium) breakfast platter, with sausage patties, tater tots and grilled biscuit - the same for both of us - EVERY TIME. On most of our visits, Jay and Lupe are on the grill, cooking up everything just right - EVERY TIME. It's consistency and quality that keep us coming back every Sunday.
For the price, it's the best value in town, and I enjoy...
Read moreI was thankful they were opened on Christmas so I placed a prepaid to go order via the app. I even included a 50% tip to help show my gratitude.
However, when I arrived to pick up the order, the cook was overwhelmed and in a state of panic. As I waited, he tossed away all the to go tickets into the trashcan. He told the staff that I can just get a credit on the app. Unfortunately, it’s not that easy to do.
The way the cook was acting, you would have thought that he was working there against his will and was forced to work on Christmas. And most companies pay double pay on Christmas (or a small bonus) so I would find it very odd if that wasn’t the case.
I told him that all of his vocal complaining was causing him to run behind. He was working himself up into a tizzy.
This location really doesn’t get that much business but because they were open on Christmas, there was an uptake in orders. A lot of these customers were probably first time patrons. Maybe this location isn’t able to handle a lot of customers?
I hate to leave this review because it is Christmas, but I didn’t deserve to have my order discarded into the trash. And there’s been times where I’ve been overwhelmed at work, but you have to make the best out of it.
I’m pretty sure the owner could’ve just closed for the day If they weren’t properly staffed or able to handle an influx of customers.
I am disabled, so it’s difficult for me to cook my own meals, and I often get things to go for that reason. I also like to order on apps to avoid miscommunication...
Read moreJust went to Huddle House and when I say they lost a customer. My Husband and I go up there all the time and order big orders for our family. We just went up there and order 7 2 for $10 burgers and Ms. Brandi cooked them with no problem. So I just went up there and order 9 2 for $20 and the cook with the locs in his head was saying everything he could to not cook our order. First it was I can only order 1 pre ticket so I ask can we just separate them. Then it turned to it’s only for dining in. Then I said well I will order something while I wait and eat here. Then I looked at the menu and there was no rules on what I had to do in order to order the food. Then it was there is no chicken breast I settled for chicken tenders. I told him well the menu don’t say I have to only order one per ticket nor dine in he said look at the fine print I looked at the fine print and it was about how they cook the food and so on. The cook didn’t want to make the order because it was too big. I’m a great tipper and was going to tip very well. I left to go to the store while they make my food and come back both the cooks was outside and my food was not being made. Stop hiring these lazy workers the cook just let hundreds of dollars walk out the door. Knowing good and well that the customers are the way they make their pay check. So guess what I went to Waffle House and ordered over 200 dollars of food and they made it with no problem I tipped the cook $50 and...
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