The server doesn't speak too much English. You have to keep asking him for the basic. He don't understand that you give a person utensils to eat with first. You shouldn't serve no one food and you got to chase him down for utensils while your food is getting cold. Anything that you order with beef or so called steak is tough and you can't eat it. My friend had to send it back. I don't think that it is a place for Americans that speak English. The menu was mostly written in Spanish. You need an interpreter to explain the menu because the server speaks very little English. If you are a basic taco, burritos, nachos or fajitas they understand that. I never went to a Mexican restaurant where they serve you white rice and canned beans. That was disappointing I was looking forward to refried beans and rice. The margaritas they are overpriced he had one priced when I asked him to divide the check. Look like the price was less and a small margarita was 16.00 after he raised the price and it tasted more like a fruit punch instead of a Texas Margarita. It was a bit of a cultural difference one that I wouldn't recommend. I remember them advertising in Tucker with very nice billboards and things. That's why I decided to try them. Excellent advertising and very clean and they had entertainment in Spanish only. It was only two tables with Americans in there. I should have left after I seen it was a language barrier. I will not be going...
Read moreUpdated Sept: MUCH BETTER service via to-go!!!
Updated Review:
I think the staff needs more training. The online ordering stopped, so I called to make a to-go order. The guy I first spoke with hung up on me after 2 minutes of trying to make my order. Then when I called again he handed the phone to someone else.
I had a hard time hearing with 2 other staff members talking in the background while I am trying restart my order with the new person. I ordered to-go before with La Bonita and had a small mess up with my food, so I wanted to clarify everything to make sure its all good.
The experience making this call felt difficult which sucks because their food tastes really good. But it may just be easier to order inside the restaurant instead of the phone. Hopefully they can improve on this in the future.
For the bar, my last experience the bartender we had was fun. He was kind and friendly. Margaritas tasted great and they had great beer selections.
Dining, food is spectacular. But the server needs to be a tad more attentive to details and when everyone is ready for their checks.
Update: I asked for dressing on the side, but they added dressing to my salad. Sucks cause my commute, so it gets soggy when I am...
Read moreMet a friend here for dinner around 8 pm. While waiting for them to arrive I noticed several people walked in and walked out shortly after without anything. I wondered if they were closed but when we went in they seated us for dinner. There was only 1 other table with people eating at the time. The lights inside were incredibly bright, it looked like they had a setup for a live band so maybe they had the lights brighter to see to set it up? There was no band while we were there and they never turned the lights down. They did not have menus, only QR codes to scan, which was difficult to do from the glare on them from the lights. They did not serve sweet tea, only water and soda. The online menu the QR code linked to did not have any descriptions of the dishes just the names and prices. We ended up just telling our server what we liked and she just brought food out. She was nice, and kept our drinks full, no idea what her name was. Probably would not go here again if the lights are that bright all the time. Not a great evening...
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