First off, let me say 100000/10 experience. Not only was the place beautifully decorated, had REAL AUTHENTIC food that was made with clear LOVE, but let me tell you about our service!
Our server’s name was Faraz, and he took care of our party of 12 individually with care, but also in a very timely manner.
He went above our expectations. One of my friends mentioned how she had been constipated and next thing we know? Faraz walked in with a Walgreens bag that contained pepto bismol! I was too stunned to speak! He was so caring! Faraz and his family made sure we enjoyed our meals, constantly checking in on us and ensuring we were well taken care of. Honestly, in a restaurant full of people, we felt like we were the only ones there with the way we were taken care of.
But oh no, the experience didn’t end there. After we ate, we were invited to a graduation party going on next door (they also own) And might I say WE HAD THE TIME OF OUR LIVES. We walked in to immediate dance battles. I was wearing heels but that didn’t stop me I got crunk!! In the mist of dancing I slipped and I thought it was all over but to no surprise, FARAZ CAUGHT ME ! I felt like I was...
Read moreDO NOT GO HERE i would give negative stars if i could. they lied to me when i asked whether their chicken tikka is dark meat (chicken thighs) or white meat (chicken breasts). when i got back home, that's when i noticed they deceived me. i called and told them what they did and i was about to get a refund until the person at the front took my number down and told me i'd get a call back. i got one a few mins later and i believe it was the owner. he fought with me even though i explained the difference of dark meat and white meat before placing the order. anywhere in the world you go, both terms have a universal meaning. he argued with me and even went as far as YELLING at me over the phone telling me that dark meat is NOT chicken thighs and that it's the other way around- white meat is chicken thighs. he told me to come back and give him the food and only then i'd get my refund but why would i drive back 30 mins?? it's a 1 hour round trip which i had initially made, and now he wants to waste my time by having me make another 1 hour round trip. super rude, super incompetent, super deceiving. who yells at...
Read moreI live and breathe lal qila! The food and aesthetics were AMAZING, but nothing compared to our service ! Our servers name was Faraz and he went above and beyond for us. He made our experience a lifetime memory! He catered to our entire party, and made us all feel special. The only downside was I forgot my TOGO box! I realized this on our car ride home, it made me really sad because I was really looking forward to eating my food again and sharing this experience with my family. As I looked in the rear view mirror, I SEE FARAZ RUNNNINGGG IN THE STREET WITH MY TOGO BOX IN HIS HANDS!! I couldn’t believe my eyes. My jaw dropped. I thought chick fil a had good service, but clearly they don’t got nothing on Lal Qila!! And this is why I live and breathe Lal...
Read more