Los Charros Mexican Restaurant — Restaurant in Georgia

I usually do not write reviews, but I read so many to determine if I am going to spend my money with a business or buy a product. I try not to hurt a business with reviews, because people tend to complain when the service or food is bad. I started going to Los Charros which is near my home years ago and the service and management was at it's worst, so I stop going. Then a few years ago, I decided to give the restaurant a second chance and maybe after eating a few times with them and they kept screwing up I decided again to stop eating from them. Just recently maybe a few months ago I decided to give them a third chance and for a minute they were doing okay. There is this one red-hair young lady that when she worked I felt that my food would be correct and that was okay. She was very polite and sweet which made me feel comfortable about giving them the 3rd try although before her, they had screw up my food badly.

Here is what made me truly decide to write this review, one night after a long day at work, I decided to go and get some food from Los Charros and after waiting for such a long time and I mean a really long time (several people had order food after me and received their food and had left, after I inquired about my food, one of the young waitress came and had the nerve to tell me that they have a lot of people to serve, now I had already paid for my food, so whomever else they had to serve I could have cared less, because I was a customer just like everyone else and I had already paid my money. over $40 dollars worth of food that day). I asked to speak to the manager, the manager Mr. Diego came and spoke to me and for a second I was calm, I check my bag and there was a few things missing, the young lady brought the missing items from my bag, but I am still heated because now I have been in this place for close to an hour and I am leaving out more tired and now angry. I finally leave and get home and find more things are still missing from my bag, so what do I do, I leave my house get in my car and go back to the restaurant and ask to speak to the manager again, Mr. Diego comes back to the front and ask me what is the problem this time, I explain to him that there are still somethings that are missing from my bag, the last words he said to me before I ask for my money back, was I thought you checked your bag, that had done it for me. I paid my money before my service was completely render and then after it was render, I was treated as if I had not paid them my hard earn money. Now I am not blaming them for my hard earn money being spent, but I am stating that it is that sort of service that makes me not want to spend my money with anyone and just cook my own food...lol...that is what I ended up doing. So I will never patronize Los Charros again...but for the lesson learned on how businesses see their customers I would like to say Thank you Los Charros, it's staff and Mr. Diego for letting me know you do not care that much about the people that send money there, just more about the money you get there. Now I would have giving them a (-1) but you must give a star, but they are not worth the 1 star. Please understand it is not the food it is the service. I have had some bad food before and kept spending my money with the business, because the service was...

Bbtttrtrtrtrrreba get your Mexican on here amigos. The sheeeeetttttt is the sheeeeeeettt. That burns when you shheeeeetttt later. Yea that's real talk folk. Oh so good going down with som cervesas. Later on the deposit well go find out its really a good place one of my fave and the first place i went out to eat after nearly four years. True facts yup im a loser. Just had alot of life weighing down on me at the time. Yup true facts. Yup that means no dates but I had to figure out if Mrs. Lucifer was really an i sane homicidal maniac or not. They say what don'tkill you makes you stronger. And yes she is exactly that and I'm lucky.to be here halfwAy healthy and happy awaiting next adventure in life. I met a girl in kroger on browns bridge rd and hwy.138 at the end of January in Covington georgia. I was In line and she told me i could go in front of her I didn't i wanted to be there as long as possible. were in line and spoke she offered to buy my cigs. I told her no by the way. I was just happy to sit and stare at an incredibly attractive lady. It had been awhile since I was blown away and I was happy to just stare. I, sorry to say, was so enamoured that i didn't ask her name,out for a date. Stupid just stupid. It was in the parking lot before i woke up and realized this. Even if She said no I'd at least have a name to put to the pretty lady i ran into that day. She was very kind in her ways and actions. If She thinks I was stupid its because i was stuck like glue I'm normally a flirt. She was flirting i think. She said she was headed to Wal-Mart on Salem rd Conyers .ga. i have never felt more stupid and I keep telling myself that we will meet again.. I have no doubts. so if any one else reads this please help a brother out. She's hot blonde hair blue eyes maybe 5'7" maybe 115 I'm bad at ages but maybe 25-40, thats a guess she was right thats all i can say. If this don't work trust me ill try something else she also bought 2 baskets that were stuck together as one but we're definitely not one price. She did pay for both good ladies do that. Help me out. please? turn the 2 biggest mistakes into the story of a lifetime. Thank very much. Check profile...

My boyfriend and I came here for dinner and the food wasn’t what I was expecting based on previous reviews. I ordered the Carne Asada Burrito with rice, I specifically read the menu and it mentioned “cheese dip”, so I asked the waiter if it comes covered in the cheese dip and the response was, “no, did you want some?”, and I replied, “no, thank you”. He brings out the burrito and guess what it’s covered in? Cheese dip lol & when I say covered, the entire burrito AND plate was smothered in cheese dip and it is the kind of cheese dip that hardens and hers a bit sticky the longer it sits. I literally ate the burrito from the top to get to the filling because eating that much cheese and the burrito, is disgusting. My boyfriend, ordered the cactus on the side so that we can try it, it was excellent (a little too much seasoning but it was ok). Now, he ordered carne asada tacos which came with a side of rice and beans (on another plate). Well, when the waiter brought the rice and beans from his meal, the waiters THUMB was sitting in the beans because of how he was carrying it. The waiter never noticed, so when my boyfriend asked if he can have another plate or ride and beans because of the issue, the waiter went back and brought back the same exact plate. And we knew because the same smudge from his thumb was still there when he brought the plate back and the plate wasn’t even hot. I’m assuming the waiter didn’t understand what my boyfriend meant the first time because my boyfriend has a country accent but, this made us just want to leave the establishment all together. We explained to the waiter the issues and he said he can’t take his meal off of the final bill because the rice and beans come with the tacos but he can give a discount (which he did, a 10% discount) which is nothing but it’s better than $0. I’m glad we decided to come and dine in, because if I would’ve did take out and would’ve gotten home to see and taste what I did in to go containers, I would’ve been more pissed than I already was. Overall, I’d...