THE REPAIR LAB LLC CELL PHONE REPAIR GAMING CONSOLE & COMPUTER REPAIR — Local services in Conyers

I came to this place to get my phone fixed due to the good reviews. The guy at the front desk, as soon as I walked in, was very detailed in explaining things to me, and you would think they would get tired of repeating so much information, but he did it as if I was the first person he told it to, lol. Unfortunately, I was told my phone had to be wiped, and I almost had a nervous breakdown because I had 8 years' worth of stuff on my phone. My mom died a couple of years ago, and all her pictures and videos were on the phone, and to make matters worse, next month will make a whole year since my husband died, and all our wedding pictures, videos, etc., were in my phone. I had to walk out and burst out in tears; thank God my friend was with me and was able to go inside and help speak for me. After they wiped the phone, it was another problem with my phone; yet again, he explained everything to me in detail and went out of his way to accommodate me. I just moved here from Illinois, but I will refer everyone here. Keep up the good job; you never know what someone is going through. Thank you,...

DON'T TRUST THIS SHOP!!! I recently had to bring my phone in because it was stuck in reboot mode. After the shop unlocked and successfully turned on the phone, the also opened my PHOTOS APP and looked through the app for at least 5 minutes. When I picked up the phone, I checked the battery use in settings. I could see that the phone had been unlocked for 8 minutes total and 5 if those minutes were used in the PHOTOS APP. THEY LOOKED THROUGH MY PHOTOS AND PROBABLY STOLE THEM!!! DON"T TRUST THEM!!!

RESPONSE TO OWNER: What motive might I have for giving your business a bad review? Why would I leave a false review? I don’t need to be a tech expert to know how to check the battery usage on my phone. I immediately checked after leaving your store and found the phone was on for a total of eight minutes, including the photo app opened for five minutes in the past 24 hours. Maybe you should check with your weekend staff and get back to me...

I had the displeasure of dropping my iPhone 8 cracking the front screen and the back of the phone. I went to the Repair on HoneyCreek in Conyers and was amazed. KC restored my phone making the repairs quickly while I waited. He did this just before closing time. He was professional and extremely friendly. Ivan one of the co-owners along with KC was friendly and made me feel at home. There is no doubt in my mind about where I’m coming of this happens again and when I need to make repairs to my laptop. If you are in need of their services please check them out. It’s a family run establishment and although I can’t sing, I am singing and shouting their praises. #1 shop in Conyers and I have been to two other places. I recommend these guys 12 out of 10 times. They get a lot of repeat customers but they provide a discount to new customers. Thank...