Nilgiri's Bakery & Cafe — Restaurant in Georgia

Service: PATHETIC - We went to this place for dine-in dinner at 9:28pm and the person who is at the counter said that they are closed for dinner as he cannot clean. Surprised that this cafe closes so early before the closing time of 10pm. Because I went with kids and they were hungry I decided to order something to-go. While we placed the order and waiting in line there were other guests who came in and wanted to dine-in. Now this person says we can sit and dine-in. Very unprofessional experience so far. FOOD QUALITY : HORRIBLE and STALE - We ordered chicken pizza from menu and it was served to us in a plate where the plate was so hot than the food (pizza). Clearly they have heated the food in microwave and served rather than making it fresh. Pizza was not made with a pizza dough but rather the base was some kind of bread which was sagging. HORRIBLE is what I would say about the food and the after affects after eating this sagging microwaved pizza made with bread. If you don’t have an oven and pizza dough to make pizza please remove that item from the menu. We also ordered Kathi Roll which was made with frozen tortilla/roti that you get at grocery stores. These guys have no idea about what kathi roll is.

The menu has every item you think off which clearly says they are not professional at any one item. Please remove the items from menu that you are not good at rather than serving such stale horrible food giving pathetic experience to customers. Focus on having limited menu that your chef can cook...

Today it was my daughter S birthday party . We ordered gobhi manchuran , pav bhaji , veg biryani . Total cost we paid arround $215 , but honestly it was such use less food . And double spicy n dry just like 2 days old food . None of kid and alder ppls eat it . Luckyly I preperd dal Rice at home so they eat that .my complit food tray were same as we picked up from nilgiri. It's been long time we didn't had any meal there otherwise before it was so good . I kept that image in my mind n didn't ask any discount and any teasing plate . But that Was my fault . If I knew they have changed cook or the style of cooking , I might haven't give order there . I m feeling very upset I couldn't make happy my friends in party .n surely in future I will have to listen bad review about my party . Complit $215 food went in to the trush . Try something other plc for big orders ,nilgiri is quite ok for one time meal .i wish I can get my money back or atlist half...

The service is worst. don’t order there the people don’t have minimum manners there.We ordered a birthday cake on phone on advance and told the time when we will come and pick it up and when we went they wrote the name incorrectly on the cake and instead of birthday they wrote happy anniversary. When we asked they are bluffing that’s what we told which is not true at all. We waited for some time to get another cake as we already paid the amount in advance with no option. After that we asked a birthday message which they they only wrote half and brought it back, when we asked to complete the message on cake they told we don’t have anyone to write the message on. We then escalated the issue to manager and then at the end also they didn’t completed the simple message we asked to write on cake they missed 2letters at last and told that only we can write. Totally it’s a worst experience and never gonna order any...