Pizza Hut — Restaurant in Georgia

Food was good - pizza and pasta. However, I didn't know that it would be delivered by Door Dash. I wasn't told that before I placed my order for delivery. I was supposed to receive order in 20-30 minutes but it was closer to an hour. The delivery guy was Asian and didn't understand me when I asked him if he was staying warm?! Food was obviously cold when we received it. I am not sure I will order again unless I chose to pick it up myself????!!!!

2nd experience was not good either. I saw the Super Bowl ad and decided to try again. I ordered it for pickup this time because I did not like the experience with Door Dash on last order. I ordered it early online for pickup to be at 5:30. I arrived shortly after that time and paid for the pizza when I arrived. The pizza was not ready. I don't think they put it in until after I paid for it. I had to wait over 15 minutes to get my pizza. And it was not HOT and was VERY GREASY!!! AGAIN, I am NOT sure I will give them a third chance unless they comp me something to get me to try them again. I don't think I should have had to WAIT for my...

Ordered delivery for two large pizzas, double order of breadsticks, 12 pc wings, and a 2 liter pepsi. Our delivery order comes and half of our double breadsticks are missing, wings are missing, pickle ranch is missing, and 2 liter is missing. We called and talked to the manager to get the other half of our entire order out. I confirmed with him TWICE that each item that was missing will be included (including the pickle ranch) and we went through each item to expect. He confirmed that they would all be included. Second delivery comes and our pickle ranch is missing. Obviously no ranch is not the end of the world, but I do think it’s a bit disappointing and ridiculous that I had to call, confirm, and wait as much as I did and STILL have a missing item. We received store credit for the missing items, but this is not the first or even second time we’ve had missing items. Though this is the first time that so many items were missed, there definitely needs to be better quality control or at least more emphasis on checking orders before...

This location needs to retrained badly. Literally, they need to fire the entire management team and bring in people from corporate to retrain and set standards. I have never consistently received undercooked pizza in my life until this location. They clearly pull the pizzas out early or the oven speed is too high pushing the pizzas out too fast. Even when you ask them to cook longer or run the pizza through twice, they still don't do it. FYI, I worked at Pizza Hut at 3 locations when I was younger and even managed a location for 2 years. I can tell you the way they run this location is wrong. This will be the last time I ever order anything from here...they truly deserve their 3.6 on Google.

Update, it is still trash. Asked for extra seasoning on the breadsticks and I get them with zero seasoning. Just plain bread. Close this location cause...