Pizza Hut — Restaurant in Georgia

So I ordered a chicken Alfredo pasta nothing wrong with that. I have a buddy ordering a pepperoni P'Zone on the same ticket. Order this online. Manager ends up calling me back saying they just sold their last P'zone and then my buddy decides that he wants a cheesy stuff crust pizza with 2x Marinara sauce, manager says I will throw it in for free since we ran out of the P'ZONE. Ended up ordering like $10 more than I was planning on spending. So my order gets here and I figured the marinara sauce was in the pizza box. Nothing in there. Then I call back up to ask him where the sauce was, he then became hostile and saying that we aren't gonna send a driver back out there for 2 dipping sauces. Then apologized then went on the offensive again. I ended up handing my buddy the phone to talk to him and he said just forget about it, "it's just sauce" the manager replied "exactly it's just sauce."

The only reason I'm mad about this is that my buddy and I don't get this kind of pizza...

When ordering from this store, they have messed up two orders in a row. When using the coupon from the first messed up order, they messed up again. They refuse to answer their phone even when the call center routes you to them. Eventually got into contact with someone at the store who asked us to come pick up the replacement and asked if we wanted anything else for the inconvenience instead of offering any sort of restitution. Tried calling back to make sure that we understood what they wanted, they never answered. Extremely unprofessional place, which is a shame because the other pizza huts in the area are great.

Do yourself a favor and avoid this one! Hopefully they can use this as a learning opportunity to ensure better customer service in the future, but I doubt any of them care enough. 👎

(Call Center employees were phenomenal though....

Ordered a pick up order from this location tonight. Placed order online and was instructed to pick up at window. Set up is kinda at the window and I wasn’t sure which way I was suppose to pull in so I had to move my car a couple times to try and get close enough to the window without scratching my rims. Sat for a few minutes no one came to the window so I called the number included with the email. The phone just rang and rang finally an employee looked out the window clearly with an attitude on his face. A few minutes later he slams the window open and says “hey I’m making pizzas in here, you can’t keep running over the line 5 times and slams the window closed” completely unprofessional and although I already paid online I left because I would want my family to eat anything he made. Worst customer...