Red Lobster — Restaurant in Georgia

I recently visited m with my sister, and unfortunately, our experience fell far short of our expectations. From the drinks to the food, there were numerous issues that left us unsatisfied.

We started by ordering the watermelon mint martini, which turned out to be a major disappointment. The first drink arrived with a pale pink color and a strong taste of cheap alcohol. After sending it back, the second one looked better but still tasted awful. It was clear that the quality of the drink was lacking.

As for the food, I ordered the endless shrimp, which was a letdown as well. The lukewarm alfredo shrimp was served on undercooked rice pilaf, which the manager claimed was just a garnish. Additionally, the broccoli I ordered was lukewarm and lacked flavor. The only redeeming part of my meal was the coconut shrimp, which was cooked properly.

My sister ordered the butter garlic crabs, but they arrived at the table cold. The server informed us that they were out of broccoli, only for a cook to later bring cold broccoli to our table. The lack of communication and attention to detail was frustrating.

While our server provided exceptional service, it was overshadowed by the subpar food and drink experience. Despite summoning the manager, we were only offered a 10% discount, which seemed inadequate considering the level of dissatisfaction we experienced. What made matters worse was that we didn't even touch the drinks.

Although the prompt greeting and seating were positive aspects of our visit, the overall food and beverage service was well below average. I would urge the restaurant management to take customer feedback seriously and work towards improving their offerings.

Hopefully, our feedback will prompt them to make the necessary changes to provide a better dining experience for...

Unfortunately, Horrible!!

I’ve been a Red Lobster customer for many years, I’ve dined at numerous restaurants in various states and the food and services were always impeccable. This was our first time at this location, I think where we went wrong was not following our gut and dine elsewhere. It is said that first impression last, our first impression at this location was the foul smell upon entering this establishment; this was an indication to leave, unfortunately we decided to stay and give it a shot. It saddens me to say this was THE worse I’ve ever had. Not only was our lobsters undercooked (half of mine in particular was literally raw); the mash potato had a foul smell and an old stale taste to it, I highly doubt that was a freshly made mash potato. The rice was extremely greasy to the point where eating even a small amount would make you nauseated. Also the broccoli obviously was stale broccoli that they microwaved; the fish, shrimp and the beverages wasn’t too bad. Unfortunately we had to request our lobster be properly cooked: the server was noticeably annoyed that we dissatisfied with our food, it was written all over her face and in her body language. Nevertheless we were not going to spend all that money on food and not take it. Therefore we requested a to-go-box, paid our bill (still tip the waitress) and leave. We ended up donating the food to a homeless person on the street.

If you have never had Red Lobster meals before and this location was your first, you’d have the impression Red Lobster’s food is horrible. I most definitely won’t be going back, neither will I recommend anyone to consume anything from this location; not only are they giving Red Lobster a bad rep. but they are also risking people’s health with their poor food safety practices. Very...

Me and my mother had a horrible customer experience dealing with Dominic (manger) and waitresses Harriet. We both ordered the 20$ shrimp special and was not informed what it comes with. The waitress asked us what kinds of three shrimps we wanted and we placed the order. After that Harriet (waitress) kept asking us 3-4 times if we want another round of shrimps (again not being informed that it does not come with the meal special that we ordered). When we were finished and got our check. They charged us for the endless shrimp even though we DID NOT ASK FOR IT. The waitress served to us without us even knowing. The manger (Dominic) then stepped in and blames us for the Harriet’s mistake. Still charging us for Harriet’s mistake and telling us we cant take the food out even though it is already in Togo boxed and bagged up. You would think the manager (Dominic) would know as the manager that when a worker from your business makes a mistake the customer get accommodated for that mistake and an apology. Clearly it didn’t go through his non-qualified head because I wouldn’t have to deal with his attitude nor his waitress attitude to just get accommodated if he understood that. What’s even more crazy is that apparently the customer is supposed to know more about the restaurant menu/specials than the actual workers that get paid to be there since we got blamed for their mistake and them still paid for their mistake. Seems to me that they don’t want reoccurring customers but instead want the place to be deserted. I will let anybody that I know or meet know not to go to this location and go somewhere that actually knows how to keep customers coming instead of making sure they never come back. The rating/reviews speaks for itself and apparently the customer...