CRESCENT JEWELERS SOUTH DEKALB MALL — Local services in Panthersville

I walked into Crescent Jewelry Store looking for a triple strand of pearls (choker) necklace.

Jain was very professional and she listened to what I was wanting

Jain assisted me. The store did not have what I was looking for. So Jain informed me that she could make what I looking for, and she begin to reach out to several jewelers, look up the size of pearls that I was inquiring about.

She informed me that she would contact me no later than the next day. Jain called me within 20 minutes I was still in the Mall.

She told me that she had a jeweler that could make what I was requesting. She taken the measurements of my neck , and as confirmed the size of pearls with the Jeweler.

Within a couple of days I received the picture of the three strand pearl necklace to confirm that was what I wanted. And it was, and within two to three days later the necklace was ready for pick up.

I gifted myself this three stand pearl...

I choose this place on the recommendation of a friend. It was a good decision. I don't visit this mall often. However, I'll come back because of three customer service and variety of watches and jewelry this store has to offer. When you visit the store, ask for Jain. She not a pushy saleswoman. However, she knows her stuff. She is friendly, straightforward and professional. That means alot to me when it comes to being a patron of a business. I brought in a watch that needed some links removed. She took care of it in no time. And the store's price was reasonable I'd suggest you pay them a visit. And again...

NEVER SHOP AT THIS PLACE‼️ I brought in my grandfather’s luxury watch… I inherited it after He died last year. It’s the only piece of him I had left. I paid my deposit for a repair and the NEVER FIXED MY WATCH ‼️ it’s been three weeks and they will not tell me where it is but that they have a third party jeweler that they refused to disclose. They refused to refund my deposit. THEY STOLE MY WATCH AND MY MONEY AND THE LITTLE PIECE OF MY GRANDFATHER I HAD LEFT‼️My heart is broken. I will never do buisness with these...