Hello? Is there anybody in there? Just nod if you can hear me... Is there anyone at home? C'mon now, we think you're closing down. Well, you can ease our pain, get the drive thru open again... Seriously, the baristas are incredible, their drinks rock but we never know when you're gonna be open. You may be suddenly closed for a week straight or just a few random days, here or there. All this with NO prior notification to your extremely loyal customers. C'mon guys, please treat us better than this. I would normally give 5 stars but under the current circumstances, i must advise all customers to call this location before...
Ā Ā Ā Read moreThis location has the worse customer service. They are super slow, there is no sense of urgency during the morning rush. People that were in line were walking out. I arrived at 7:40am and left at 8:10am and there were only 3 people ahead of me. The reason I stayed was because I work nearby and was already running late because of them, otherwise I would have left. Both the cashier and the barista were extremely slow. The cashier forgot someone's sandwich he was waiting longer than I was! In my opinion they are probably losing money and not making money due to lack of urgency. This coming from a manager's...
Ā Ā Ā Read moreWhen I got there they said they would be with me in a second. The two girls were in there, too busy to how my day was going or greet me with a smile. As the girl came up, her name is Morgan. She took my order and told me the total and told he other coworker to do it, and didnāt tell me nothing else, I just would have expected a simply courtesy to tell me to have a good day or a thank you. And when they gave my drink, no thank you just said the name of my drink and went back to the front of the desk. Overall, just a low expectation of good...
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