TOKI Japanese Steakhouse and Sushi — Restaurant in Georgia

Food was decent. We went an hour & a half before closing & we were the only customers there. The first waitress, was snippy, pushy & flat out rude right off the bat. And then after us asking for something (you know, like a drink refill & extra condiments) from her a couple of times, she got extremely huffy & asked in the most condescending way possible, if there was anything else we needed RIGHT then. She stomped off, slammed some dishes around and walked to the other side of the place. We heard her calling a coworker over to her... and next thing we know, a new waitress is serving us.

Thankfully, this girl was professional & courteous. If you ever eat here, and see the tiny, young, straight haired blonde waitress- ASK for her. At least you know you will get treated like a paying customer should. Too bad we didn't get her until we were about to leave. One star for the decent food: Not terrible but not great either. And one star for the poor waitress that had to take up her coworker's slack.

I get that working with the public is difficult as I do as well in my own career.. But we were all in good moods & pleasant with her at first.. and really, there is NEVER an excuse to be blatantly rude & unprofessional at your job. If you're having THAT bad of a day, go home. If you hate your job, find...

June The food here really is hit and miss and it absolutely depends on the cook. Whoever the cook was for today (June 28) at around 3 pm is one of the best ones. My steak and veggies were perfectly cooked. I like my steak med rare and it was so tender and juicy. I don't know who was in charge of the sushi, but my husband raved about the salmon avocado roll. He said it was the best he ever had there. I wish I knew who the good cooks are so I can only go when they're handling the food. The hostess who handled my order double checked everything and was so friendly. Great experience all around. May We've been to Toki a lot over the years. I generally really enjoy the food although it isn't always consistent. Sometimes you'll get a cook that clearly knows what he's doing and sometimes it's not as good. I usually order the ribeye hibachi med rare. I've gotten the regular steak hibachi before because it's cheaper. Even when it's cooked properly, the steak is thinner than the hibachi which is usually tender. I would bet that the food I got is the regular steak hibachi. This has no fat, it's very thin, it's super overcooked, and it is dry and unappetizing. So disappointing. I shouldn't have to be $17 super...

For the time we went there were only two tables in our section and we already knew what we wanted and it was basic menu items so easy and to the point. After ordering it took 35 minutes to receive our food. We saw the waitress walking around but doing what we don’t know. It was the first time we had seen this new waitress. We had to track her down for refills and for the bill. Funny so did the table beside us. As we left the people from the table said hey how was it and we basically reiterated what was just written and they said they felt exactly the same and had to wait even longer. They had been coming for years and said this was this worst experience to include the food and they were getting in the car to go get food elsewhere. Definitely was an off day, but I’ve had good experiences in the past so I won’t go too hard. I have 4 stars for atmosphere because I brushed against some of their fake plants by the food tables and a cloud of dust came with it. I looked at the plants and they were caked in dust & grime. I also think someone used vegetable oil instead of water to mop the floors. Had to brace myself to stand up and pee it was so slippery. Hope the next...