AnNam Bistro and Cafe — Restaurant in Gilroy

This is my honest review of this cafe. I've visited 2 times and both I have been very let down. I wish I could rate it higher but it just did not meet any of my expectations, had there been any. The only high rating is for the atmosphere. Lovely interior.

One of the times I came here was for mother's day. I made a reservation for 10:30 and we didn't receive food until 11:05, no drinks until 11:40 (1hr+ wait for drinks) even though I ordered them when I payed for our meals. They forgot our drinks. I ordered an iced latte and a cappuchino. Even after I went up and asked, the drinks still took 15 minutes to get. I would understand if it was super busy but everyone in the cafe had reservations for the same exact time and the other parties in the restaurant had received their drinks half an hour earlier. When we finally got our drinks, my latte was 90% ice. I was so sad. I will add a picture. The drinks were not included in the reservations, I don't think. Or at least the kind of drinks we got. The food was also extremely disappointing. The appetizers were burnt black at the bottom. The rest of the food was mid. The potstickers were less than warm. The reservation was from 10:30-12:00 and by 12:05 we still had not received our desserts and we just had to go. Maybe it was because it was their first mother's day idk. Hoping next yrs is better. I paid 120$.

The other time I went with my friends and it was almost the same story. I ordered before my friends at 10:20. My friends got they got all their food and drinks before I got my first food item. I got my cookie first at 10:57. It was 11:15, my friends finished eating, and still no food. I wanted to cry atp! I went up and asked about it and they finally brought my salmon bagel at 11:20. Still no drink! I went up to ask about it and it looked like they lost the receipt/ forgot about it. It was 11:30 when I got my drink. My food was ok. When the waiter came to pick up the empty plates she asked if i wanted my food to go and i said yes. She took my half drank latte and idk i was still drinking it and i thought she would put it in a cup to go but she took it to the dirty dishes lol. My fault ig but whatever 😭 I paid 25-26$ I think.

I think whatever system the management follows is just not working. Like the drinks should come out first, then the rest of the food. It was just very disorganized. Crazy wait times for crazy prices. I understand the prices maybe (8$ drinks with 90% ice is insane though) good quality food costs a lot but for the wait time? and service? not worth it. they have lots of potential and hope...

AnNam Bistro Cafe is a delightful spot that seamlessly blends Vietnamese flavors with French-inspired treats, all set in a charming atmosphere reminiscent of 1700s Paris. From the moment you step in, you're greeted with cleanliness, warmth, and a friendly ambiance that invites you to unwind and enjoy your dining experience, meet up with friends to catch up on gossip, or enjoy a casual business meeting.

We savored every bite of the fried pork shrimp egg rolls, served with a special dipping sauce that elevated the flavors to another level. The Bánh Mì chicken sandwich, packed with tender chicken, zesty hot peppers, and crunchy carrots on fresh French bread, was a true delight for the taste buds. Additionally, the chicken panini sandwich was a tasty and satisfying choice.

But the real showstopper was the desserts and coffee. With a display that could easily tempt anyone, the desserts looked as amazing as they tasted. Paired with a cup of expertly brewed coffee, cappuccino, or cold blended it was the perfect way to end our meal on a sweet note.

Overall, AnNam Bistro Cafe offers a winning combination of delicious food, charming atmosphere, and attentive service. Whether you're craving Vietnamese flavors, French-inspired delicacies, or simply a cozy spot to enjoy a cup of coffee, this cafe is sure to leave you satisfied and planning...

The quality of food and beverages here is great. This in combination with the environment keeps brining me back. Unfirtunately, the service has not always been to my delight. Sometimes I get wonderful Service. Other times I have been served by a Lady with glasses, Im not sure if maybe she is a manager. Everytime she takes my order she treats me like im just a number and rushes to just get my order taken and out if the way. In dont feel welcomed or well received. Everytime I ask questions about the menu she always gives me an attitude and always refuses to make adjustments to my need or liking when other employees and even the owner have happily made those adjustments for me. Every time I have asked for just a sparkling water I have gotten it served, and when I asked her for it she kept refusing to serve it just because it wasnt on the menu. She literally told me “Show me in the menu. Where is this?”. I really want to be able to come back, but this employee’s attitude has been making it very difficult for me to do...