Dunkin' — Restaurant in Glendale

My wife and I had a disappointing visit today. We came in to get two drinks to go, no customers were there at the time. I have waited a minute before somebody came to help me, no one was at the counter. The someone came and took my order what was iced tea, iced coffee and four donuts. While I was paying three people came in in two groups.The employee boxed my donuts and then started to take the other guests orders and make their food. She even didn’t start my drinks. People kept coming in. She was working by herself. Finally the manager came from the back to help her and the manager started make everyone’s drink at the same time. Rather then handing the drinks out in a order of which they were purchased. They came seven drinks at the same time. I didn’t know what drink is mine neither did the manager. After 20 minutes of waiting I got my Iced coffee and I already had no time to wait for Iced tea. I didn’t understand why everyone’s order was completed before mine. Despite good coffee and good donuts I will not be returning because of...

This store SPECIFICALLY THIS STORE has NO GOOD CUSTOMER SERVICE AND WILL YELL ON THE TOP OF THIER LUNGS YELL at the DoorDash workers!! LITERALLY YELL!! Did I say YELL! Yes!! Coming in to pick up an online order standing there to get checked in. NO CUSTOMER SERVICE. Thinking to order a drink & Dash pick up when to the Counter. NO SERVICE. but yet once a Male figure comes in for a Pick up she attended his ASAP?? DaFudge. I go back to the Counter to get the attention but yet again IGNORED. I say I'm just trying to check in but yet this Lady YELLED AT ME TO SAY " THERE ARE ONLY 3 WORKERS AND DON'T APPRECIATE WHAT I DID GET OUT OF MY STORE NOW! I told her I'm picking up orders but she said "NO I'M NOT SERVING YOU AND YOU ARE NOT PICKING UP ORDERS GO CANCEL THEM" "GET OUT OF MY STORE" In front of multiple people and kids. POOR POOR POOR POOR POOR HORRIBLE SERVICE. Made me lose out on income and I told the customers they can't get their orders picked up due to what happened. This is a...

Four stars because this location with the mobile app is actually incredibly fast I can order it from the parking lot and walk in and it's sitting at the counter waiting for me all the other locations it takes a little bit of time. I'm not going to give it five stars because I got to Donuts that were rock hard legitimately rock-hard I'm not the type of guy to take stuff back I just won't get donuts from this location other people complained that they don't have Donuts at 10:30. This location is beyond busy so then being out of donuts is because they sold out for that day and they're not going to make another batch because then it would waste doe just so that somebody can have it doesn't that's not how it works so it's kind of frustrating to see people leaving ridiculous reviews because they don't know how business works Dunkin Donuts knows what they're doing if they don't have Donuts it's because they're out of them...