Subway — Restaurant in Godfrey

At about 12:15 on Saturday, August 4 I went in for a sandwich. This is usually my favorite subway. The only girl that was there, was rude. She did not greet me or smile. I told her what I wanted and while my sandwich was toasting she cleaned up and changed the trash underneath the counter with all the food scraps in it. Then, without changing her gloves, she began to work on my sandwich. At first I asked her to please change her gloves because she had just change the trash. She was very put out that I had asked this of her and was slamming her gloves in the trash can when I decided that I was done with this experience. I started to realize if she would do this in front of me, what would she do whenever someone wasn’t standing there. This girl needs to be seriously reprimanded if not let go. I tried to reach a manager by calling another store since it looked as if she was by herself and was told the “managers don’t work on Saturday” and they could not give me a phone number of the owner or the main subway headquarters. I won’t be going back to any subway for...

Been going here since I was allowed to walk there. Im 40 now, ordered 3 Blt sandwiches, 34 dollars, not bad. The problem was at checkout inasked how much double bacon would be since I was not happy with the amount on the sandwich anymore (they have started shaving it alot thinner) I was told $15.00 to add extra bacon for each sandwich. I knew this is not correct so I rationalized with him, the sandwich was 11.50 how is extra bacon 15. He said, "I dont make the prices." I got online and looked it up and its $2.00. I showed him his mistake and he said there's nothing I can do. Even after inside I'm going to have to stop coming to subway. He didn't care one bit. This location is now as bad/probably worse as the rest of them. The wrost customer service is have ever had and luckily for them there were only 2 customers at the btables. Zero people in line so they were...

Not sure why we keep going back but last night was the final straw with this location. We ordered online and 3 of our 5 items were made incorrectly, the cold sandwiches were placed in the bag with our hot orders causing them to be hot and mushy. My husband's sandwich was the worst so he went back up to ask if it could be remade, the girl working refused to remake his order and said she couldn't issue a refund. So upon calling the regional manager and explaining the situation he was told to come back Monday to get the situation handled. So no dinner for him and no refund , what a way to treat a hearing impaired individual who was just trying to get an edible meal. We will never patronize...