Einstein Bros. Bagels — Restaurant in Golden

The one time I came here I ordered a egg and cheese bagel and watched the guy cut someone’s salmon bagel with the same knife he then cut my sandwich with. Needless to say my egg and cheese bagel came with some of the salmon and cream cheese from his order smeared on it. So nasty. And what a lame excuse to be closed still… Can’t get any workers? Or just can’t find any workers to run your business for $8 per hour? 😂 Awesome concept for a restaurant but never could obey their own hours of operation and now front a lame excuse on why they’re closed. Just let your lease expire and move out so we can get a competent business in that prime location that actually wants to make money…you guys have been a joke...

The two ladies that served us was super rude and disrespectful. No smile. No good service. They let someone sweep up our food before we could get to it. We had the Asiago bagel with a sandwich. A student took it before we could get up. Then they gave us a plain bagel. My boyfriend didn’t know the difference so when he finally showed me his sandwich I was like no that’s not what you ordered. I went up there to tell them. Then they said there was no more Asiago bagels. They made another one. However, while we were eating the two ladies were talking loud enough about us that we could hear them. They said that we waited until half the bagel was gone and then wanted...

I’ve stopped coming here. I’m not sure if they’re actively malicious or just straight incompetent. The amount of times major mess ups have happened with my order is simply ludicrous.

Examples: Ask for extra of something. Get charged for it, and then I get far less. Ask for a substitution. Get charged for it, simply doesn’t happen. Order a turkey, bacon, avocado sandwich. Comes without bacon nor avocado.

Like Jesus. If I’m going to spend money on something, I’d at least like it to be what I...