Terra — Restaurant in Goleta

From when the host seated us, it took 20 minutes for anyone to come greet us or take our order. The restaurant was not busy, there were two other tables when we arrived. Another table was sat, had their order taken, and got their appetizers before anyone bothered to take our drink order. It then took another 40 minutes for our food to come out. All the while we watched as the staff stood in the back on their phones. When anyone bothered to come check on us it took 10 minutes from when someone told us we would get water refills to when those refills actually arrived. They had plenty of staff, and few customers and yet no one could seemingly find the time to give us decent service.

My fiance also got given the wrong drink, though we didn't realize it until we got the bill. She has a decent number of food restrictions, so it could have been really bad if she'd been given something she was allergic to, luckily that didn't happen.

By the time the food came out it was overcooked. It was decent, but definitely not worth the cost either in taste or portion size. We were exhausted from our trip up and just wanted to get something to eat before heading to our room and this really soured us on what was an otherwise good first impression of the hotel. If I could give them 0 stars I would. We will never be dining...

Three of us were excited to try this restaurant during its advertised one-year anniversary weekend. Despite being empty, it took a long time for our food to arrive, and we received our main courses before our Gazpacho Soup appetizer, which we canceled. The KUROBUTA DOUBLE PORK CHOP was a single, overcooked chop. The GRILLED HANGER STEAK, ordered with a salad, was a small, pre-sliced portion that arrived cold, with no dressing. It took two requests to get the dressing. Only the cocktails and burger were decent. With Chef Augusto Caudillo present and no crowd, there was no excuse for the mediocre food and poor service. What a...

When you go to a restaurant with kids, the first thing you expect is timely service. It took more than an hour for us, which is unacceptable. The food looked nice but didn't taste as nice. All the dishes were very sweet, which I don't appreciate. Overall, it was not a good experience in any aspect, I think we...